Dispatcher - Flight Coordinator

Dispatcher - Flight Coordinator

Location : Zürich, CH

Zürich, CH

Flexible Work Arrangement : Onsite Job Category : Flight Services Career Level : Professional Requisition Id : 2447

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide.

Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing.

Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation.

The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

This position is responsible for providing post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services.

Main Responsibilities

• Planning and coordination of the management fleet
• Important link between clients / crews and our management
• Communication with Airport Authorities worldwide in relation to landing and overflight permissions
• Compilation of computer and ATC flight plans
• Communication via SITA & AFTN systems
• Organization and communication of the ground handling of our aircraft
• Organization of crew rotations
• Compilation of crew briefings
• Supervision of charter clients and fleet during the night shift
• Working in the 24-hour shift operation
• According to internal list "Dispatch Jobs"

Minimum Requirements

• Dispatcher vocational training / technical apprenticeship
• 4 years of work experience in a similar role
• Knowledge of dispatching processes and procedures
• Ability to informally instruct, train, and share knowledge

Desired Characteristics

• Work experience may be substituted for formal training / apprenticeship
• Strong communication skills
• Have a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
• Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
• Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)

If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.