German Customer service in a Gaming company (WFH Portugal) (Relocation to Remote)
Description
German-speaking Gaming Advisor based in Lisbon Join a globally renowned firm in the video gaming industry. The companyWelcome to a leading developer and distributor of entertainment software, established in 1994.
Quickly became one of the most renowned and respected creators of computer games.Known for well-designed and captivating entertainment software, the company has earned an unparalleled reputation for the high quality of its produc e Your Responsibilities : Provide customer support mainly in German, occasionally in English, via email and chatAssist with account and billing inquiriesResolve login and registration issuesHandle hacked account recovery and character restorationAddress questions regarding rewards programs, tokens, and pre-paid game cardsManage inquiries related to payments and process refundsMaintain professional handling of customer data
Requirements
Your Profile : Fluent in German and EnglishPassionate about gamingStrong communication skills and adaptable to technological changes
Offer
BenefitsRemote from PortugalCompetitive local salaryPrivate Health Insurance from day oneStable career opportunity in a leading multinational companyComprehensive training and integration phaseInclusive and respectful work environmentDiverse career progression opportunitiesEmphasis on work-life balanceAccess to organized sports activities and events Relocation Package : AccommodationAirport pick-up and administrative assistance with your registration in PortugalReimbursement of your initial flight expenses Annual complimentary return flight to home country (within Europe)
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