Customer Service B2B Internship 60-100% - Zürich (6month)
Customer Service B2B Internship 60-100% - Zürich (6month)
Customer Service B2B Internship 60-100% - Zürich (6 month)
About us : We're committed to exceptional customer service. As Customer Service Intern, you'll play a crucial role in our daily operations and overall customer satisfaction.
The opportunity : We offer a unique opportunity for interns to immerse themselves in the world of supply chain operations.
Through taking over tasks in various areas of Customer Service (such as Order & Invoice Management, Returns & Claims Handling, Master Data Management and more), you'll gain invaluable insights into our processes and systems.
This internship serves as an excellent foundation for anyone aspiring to pursue a career in a B2B Supply Chain / Customer Service environment in the prestige beauty industry.
Your profile :
- Customer and service-oriented mindset
- Strong team player with excellent communication skills
- Resilient, pro-active, and solution-oriented attitude
- Structured, organized, and process-oriented
- Proficiency in MS Office, German (C1), and English (B2)
Your responsibilities :
Your role and responsibilities will be based on the following pillars : Excellence in Execution, Learning & Decision Making, Problem Solving & Communication
- Order to Cash activities, such as external & internal order management and invoice handling
- Coordination of Event / Newness Management in SAP
- Cross-functional collaboration with Sales, Marketing, Execution Planning and Finance
- Handle customer inquiries and complaints
- Analyzing PowerBI dashboards to drive KPI improvement
Apply now for this exciting opportunity with your CV and a short summary of your motivation to join our team (both PDF format)!
Qualifications
Job : Supply Chain - Corporate
Primary Location : Europe, Middle East, Africa-CH-ZH-Zurich
Job Type : Standard
Schedule : Full-time
Shift : 1st (Day) Shift
Job Number : 244105
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