Onsite Technical Services (m/w/d)
FUJITSU Shaping tomorrow with you
In an industry where one revolution chases the other, Fujitsu offers a work environment in which everyone can actively shape the future.
In doing so, mutual trust and a valued approach are as important to our team as to our customers and partners. Therefore we are working together on a sustainable and co-created basis.
In order to enable our employees to develop their potential as far as possible, we regularly offer professional and personal training opportunities and a wide range of career opportunities.
For our location in Zürich Switzerland, we are looking for an CS Onsite Technician (m / w / d) must work onsite on a rotation scheme at our client’s two different sites in Zuerich.
S / He has to be able to understand the current setup of the IBM z / OS and the ADVA environment.
The technician has to liaise with the different client teams. Technician has to be willing to work on-call service (on rotation scheme).
Your responsibilities
- Troubleshooting of IBM z / OS or ADVA hardware problems
- Add / change / update support tickets at IBM’s web interface
- Support Installations, Moves, Adds or changes of IBM and ADVA hardware
- Work with clients tools (ServiceNow, Installation Tool, Cabling Management Tool,
- Administering access rights for external technicians
Your profile
- Technician should have a in depth know how on IBM z / OS hardware (IBM Mainframe Practitioner would be very welcomed)
- Technician should have a good know how on ADVA DWDM hardware.
- Technician should be willing to work in a small team (4 technicians)
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