Onsite Technical Services (m / w / d)

FUJITSU – Shaping tomorrow with you

In an industry where one revolution chases the other, Fujitsu offers a work environment in which everyone can actively shape the future. In doing so, mutual trust and a valued approach are as important to our team as to our customers and partners. Therefore we are working together on a sustainable and co-created basis. In order to enable our employees to develop their potential as far as possible, we regularly offer professional and personal training opportunities and a wide range of career opportunities.

For our location in Zürich Switzerland, we are looking for an CS Onsite Technician (m / w / d) must work onsite on a rotation scheme at our client’s two different sites in Zuerich.

S / He has to be able to understand the current setup of the IBM z / OS and the ADVA environment.

The technician has to liaise with the different client teams. Technician has to be willing to work on-call service (on rotation scheme).

Your responsibilities

• Troubleshooting of IBM z / OS or ADVA hardware problems
• Add / change / update support tickets at IBM’s web interface
• Support Installations, Moves, Adds or changes of IBM and ADVA hardware
• Work with clients tools (ServiceNow, Installation Tool, Cabling Management Tool,
• Administering access rights for external technicians

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