Supply Chain & Export Specialist

Supply Chain & Export Specialist2 DescriptionPosition Summary All cross-border business that is done throughoutthe world is being routed through Omya International AG. All directbusiness for our Calcium Carbonates is routed through the CustomerService Supply Chain & Export team at the headquarters inOftringen. We ensure a smooth process / service for the directcustomers / key accounts and Omya selling units. This includes theorder processing from A-Z (from quotation to invoicing / dunning).The Customer Service team processes the orders, arranges shipments(with or without inspections), creates documents for exportpurposes, controls the freight charges and has the responsibilityto ensure a timely delivery to the goods receiver. In addition, wesupport Sales in administration matters for the assigned customersand are responsible for the claim management. Key Accountabilities- Processing of stock-, third party- and Chain orders for theassigned customers - Creation of price-offer calculations -Coordination with Omya plants and selling units in the assignedcountries - Shipment / Export processing; incl. creation ofdocuments and coordination with the forwarders - Processing ofchange requests and invoice sending for chain orders - Monitoringof automatized Chain Orders and problem solving if the orders arestuck - Arrange customer-bonus credits for year-end closing -Coordination of claims with customers and selling units. Create andcontrol the data in CRM. Creation of credit memos to claims ifnecessary. - Send out dunning letters to customers and coordinatethe credit limits of assigned customers. - GR / IR checks and supportfor the assigned countries - Administrational support for the salesmanager or selling units for the assigned customers KeyRequirements Education - Commercial apprenticeship or equivalenteducation - “Exportsachbearbeiter” (Export clerk) of advantageExperience Few years of experience in export is an advantageKnowledge & Skills - SAP experienced (Modules MM and SD) -Customer Service mindset - Strong, assertive team spirit andcommunication skills - Very good, connected thinking - Good senseof responsibility prioritizing of assigned work Language - Verygood English skills (spoken and written) Contact HR BusinessPartner, Simone Michelotti Mail : jobs.ch@omya.com ApplyNow