General Manager

Offre d'emploi : Client

Client

Join an Exceptional Hotel Adventure in the Grisons!

Are you passionate about the mountain hotel industry?

Do you dream of working in an idyllic and dynamic setting?

Our client, a 4* hotel located in the Grisons,

is looking for its next :

General Manager (M / F)

German language

Why is this opportunity for you?

As the General Manager, you will play a key role in the management and administration of this mountain hotel.

Poste

Your mission? Ensure operational excellence, keep costs under control, maintain quality standards, and maximize guest satisfaction.

Your Responsibilities :

Operational Strategy :

Collaborate with the COO and department heads to define the hotel's strategic direction.

Operational Excellence :

Ensure that every element of the service strategy aligns with expected outcomes.

Inspiring Leadership :

Motivate teams to achieve service excellence and targeted financial results.

Supervision :

Support department heads in their daily tasks.

Strategic Planning :

Develop action plans to effectively respond to the results obtained.

Financial Management :

Work with teams to maximize revenue, minimize costs, and ensure the profitability of the establishment.

Safety and Hygiene :

Ensure compliance with safety and hygiene regulations in collaboration with technical managers.

Effective Communication :

Lead weekly meetings and ensure harmony between different departments and the Group's support services.

Employee Engagement :

Encourage employees to deliver excellent service and actively participate in daily meetings.

Commercial Initiatives :

Promote the brand to regional players through targeted commercial initiatives.

Customer Experience Management :

Effectively respond to customer complaints and work with teams to improve Guest Satisfaction Survey (GSS) results.

Profil

Your Profile :

Education : Degree in hotel management or equivalent.

Experience : Minimum of 5 years managing a 4* mountain hotel within a recognized group.

Languages : German mandatory, English

Authorization : All necessary licenses to manage a lodging establishment in Switzerland.

Knowledge : Good understanding of the Swiss hotel market in the Grisons.

Skills : Proficiency in office software, attention to detail, excellent interpersonal skills, decision-making ability, analytical mindset, organizational skills, and leadership competencies.

Additional Information :

Contract : Year-round

Housing : Accommodation available

Salary : Based on profile x 13 months excluding bonuses

Do you recognize yourself in this description? Do you have a leadership spirit and are ready to take on new challenges?

Apply now and join a dynamic team in the heart of the mountains in the Grisons!