Warranty Manager

Warranty Manager

Location: Athen, Greece

Workload: 100%

Starting Date: or to be discussed

Key responsabilities

• Responsible for Warranty related communication with customers to plan and settle the claims: Coordinate boarding the ship, spare parts, work execution, reporting and finances.
• Be the primary technical contact for the Vessels owner as well as our WinGD specialists
• Follow-up ongoing warranty claims in coordination with global and local warranty team.
• Remote troubleshooting & technical communication with ship-owner and WinGD specialists.
• Prepare commercial quotation for warranty tasks when requested
• Attend and prepare (technical & financial summary and facts) for periodical settlement meetings with licensees.
• Co-ordinate internal or other service partners to plan and execute warranty repairs or modifications.
• Maintain good customer relationships with licensees, shipyards, and ship-owners
• Customer in focus: Customers are ship operators/owners and engine builders

Requirements

• Minimum Bachelor’s degree in Engineering or equivalent professional experience
• Minimum 5 years of experience in the marine engine or similar businesses
• Knowledge of two-stroke crosshead diesel engine technology, including maintenance and/or operation, is considered an advantage.
• Great negotiation and communication skills, Ability to deal with people of different cultural background
• Proficient in Greek, Fluent in English, both written and spoken
• Proficient in MS office Applications
• Pro-active and self-driven personality

Our offer:

• An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
• A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
• Award winning and extraordinary products
• Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
• Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
• In-house technology training and professional development opportunities

Application:

We ask you kindly to send us your complete application, including CV, motivation letter, diploma and letter of reference. We only consider a complete application.