CLIENT ADVISOR ZURICH ( FT 40H)

Position

CELINE IS A FAST-GROWING FRENCH AND LEATHER-GOODS COUTURE HOUSE THAT BELONGS TO LVMH GROUP DRIVEN BY A NEW HOLISTIC AND CREATIVE PROJECT LED BY HEDI SLIMANE, ITS ARTISTIC, CREATIVE AND IMAGE DIRECTOR.

CELINE’S AMBITION IS TO BECOME ONE OF THE MOST ICONIC LUXURY BRANDS WORLDWIDE.

TO MAKE THIS VISION A REALITY WE ARE LOOKING FOR ENTHUSIASTIC, AGILE AND PASSIONATE PERSONALITIES WHO ARE EAGER TO EVOLVE IN A DEMANDING ENVIRONMENT.

Profile

YOUR WORK ENVIRONMENT

AS SALES ADVISOR, WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT

Your impact

• CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
• DEVELOP CLIENTELING APPROACH ESTABLISHING A UNIQUE CLIENT EXPERIENCE ON A LONG TERM BASIS
• BECOME A POINT OF REFERENCE FOR CELINE CUSTOMERS
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
• BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS.
• CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM.
• BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE : VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT.
• CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES
• SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE.
• BE A GREAT AMBASSADOR OF CELINE AND THE GROUP
• ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE.

KEYS FOR SUCCESS

MASTERS / BACHELOR DEGREE

A MINIMUN OF 3 YEARS IN SALES AND IN FASHION OR LUXURY SECTOR OR EQUIVALENT

COMPETENCIES :

• HIGH PRODUCT AND FASHION SENSITIVITY AND KNOWLEDGE
• ABILITY TO UNDERSTAND AND GO BEYOND CUSTOMERS’ NEEDS TO PROVIDE THEM THE BEST CUSTOMER EXPERIENCE.
• TASTE FOR CHALLENGE AND A TEAM SPIRIT
• SENSE OF SERVICE, NATURAL CURIOSITY, OPEN MINDED, OPTIMISM AND EMPATHY

LANGUAGES : MOTHER TONGUE OR FLUENT IN GERMAN AND ENGLISH ARE REQUIRED. A THIRD LANGUAGE WOULD BE A PLUS

WORKPLACE : ZURICH

STARTING DATE : AS SOON AS POSSIBLE

WORKING HOURS : FULL TIME ( 40 / H)

Additional information

OUR ENGAGEMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.