Community Manager
community manager
is responsible for the community that grows around our games, plans and executes PR communication strategies, and is the voice of the company to the outside world.
Responsibilities : Manage and handle all first level support requests and assist with second level requestsPlan and execute community and social media communication strategiesCommunicate with the community through online forums, social media and on eventsGather community feedback from all available channels and share it with the teamAttend press events, trade fairs and community events to meet press and fansPerform live streams and give interviews to demonstrate and promote our gamesBe the company's business card and represent it authentically to the outside world
Requirements : 3+ years of experience with community managementExpert level understanding of our games, in particular Transport Fever 2Advanced experience with social media channels, online forums and video platformsExperience and confidence with hosting livestreams and giving interviewsFamiliar with producing image and video content for social media platformsAbility to work well under pressure and handle multiple tasksStrong German and English communication and writing skills (B2 level or higher)
Preferences : Professional experience in the video game industry and worked on shipped titlesExpert level understanding of the transport simulation genre and similar genresExperience with publishing, marketing or product managementProgramming or scripting experience with game engines
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