Business Analyst

FORFIRM delivers innovative, tailored solutions to real business challenges by combining deep industry expertise with a flexible, knowledge-driven approach. We are proud to be a company with no predefined barriers or rigid frameworks: we listen, we understand, and we build solutions that truly meet our clients’ needs.Our culture is based on meritocracy, openness, and personal initiative, creating an environment where everyone can shape their role, take ownership, and contribute meaningfully.
ABOUT THE ROLEWe are looking for an experienced and motivated Business Analyst to join our international team and work on projects for Swiss banking clients, contributing to business analysis, project governance, process improvement, and transformation initiatives.The ideal candidate has around 5 years of professional experience in business analysis, project management, consulting, or similar roles, preferably within the financial services industry.In this role, you will work closely with business stakeholders, IT teams, and external providers, helping translate business needs into structured requirements, processes, and effective solutions.If you enjoy solving complex business challenges, working across different teams, and contributing directly to successful project delivery, this role offers the opportunity to further develop your expertise in a dynamic and international consulting environment.
KEY RESPONSIBILITIES

• Manage project activities and workstreams, ensuring effective planning, coordination, and delivery
• Gather, analyze, document, and validate business and functional requirements
• Analyze business processes and identify gaps, risks, and improvement opportunities
• Collaborate with business, IT stakeholders, and external providers to define effective and sustainable solutions
• Support testing activities, including UAT coordination, issue management, and solution validation
• Prepare project documentation, status reports, and governance materials
• Support change management initiatives, communication activities, and user adoption
• Contribute to the continuous improvement of projects, processes, and methodologies

WHAT ARE WE LOOKING FOR

• Around 5 years of professional experience in Business Analysis, Project Management, and Business Transformation
• Previous experience in Banking, Financial Services, or Consulting is strongly preferred
• Bachelor’s or Master’s degree in Economics, Business Administration, Management Engineering, or related fields
• Experience in business analysis, project planning, coordination, governance
• Good understanding of process mapping and process improvement methodologies
• Strong analytical and problem-solving skills
• Strong communication, stakeholder management, and organizational skills
• Excellent knowledge of Microsoft Office, particularly PowerPoint and Excel
• Excellent written and spoken Italian and English; German or French will be considered a plus
• Strong sense of ownership, accountability, and attention to detail
• Proactive, collaborative, and team-oriented mindset
• Curiosity and willingness to continuously learn and develop new skills

WHAT WE OFFER

• Opportunity to work on international and multidisciplinary projects for leading brands
• Direct exposure to business and technology stakeholders within the Swiss financial services industry
• Opportunity to take ownership of project activities and progressively expand your responsibilities
• Highly meritocratic environment with learning, development, and career growth opportunities
• Exposure to diverse transformation initiatives and business challenges
• A supportive, international, and dynamic team

FORFIRM is an equal opportunity employer that values diversity. All qualified applicants will be considered without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.