Learning & Talent Development Operations Officer (Fixed-term contract of 6M)

ppCorporate Functions includes the Group’s non-banking activities and employs more than 600 people. These functions are carried out by specialists with expertise across all business units, and include the Communications, Compliance, Finance, Human Resources, Information Security, Internal Audit, Legal, Risk, Strategy Projects, and Tax departments. /p pReporting to the Learning Talent Development Operations Manager, you will be working for the Pictet Academy, in the Human Resources department. The team supports the development of the Group’s employees and corporate culture at our offices around the world by assessing needs and implementing learning solutions to meet them. /p h3Your role /h3 pYou will provide operational and administrative support for training programmes and initiatives within the Pictet Academy and the Group’s Learning Talent Development (LTD) community. Acting as a key point of contact for learning-related activities, you will ensure the smooth delivery of learning programmes, stakeholder support, LMS administration, reporting and cost management. /p pThis role offers the opportunity to contribute to the delivery of learning solutions across the Group while working closely with a diverse network of internal stakeholders and external partners. /p h3Operations, administration and reporting /h3 ul liAdministrating the SAP SuccessFactors Learning Management System (LMS), including course and class creation, enrolment management, learner support and system administration. /li liActing as LMS co‑administrator, providing first‑line support to users, troubleshooting issues and ensuring a positive learning experience. /li liActing as a key point of contact for learning‑related enquiries and administrative requests, ensuring a high level of service to internal stakeholders. /li liSupporting LTD managers with course planning, scheduling and coordination. /li liExecuting training programme communication plans and following up on assessments and evaluations. /li liManaging training logistics, including room bookings, catering arrangements and maintenance of shared files on SharePoint. /li liProducing and maintaining training reports, dashboards and operational metrics. /li liProviding technical support to users of learning and collaboration platforms, including Klaxoon, Easygenerator and DataCamp. /li /ul h3Invoicing and cost management /h3 ul liManaging the end‑to‑end processing of invoices, including collection, review, coding and submission to the Accounting Department. /li liMonitoring invoice status and payments through ESKER and following up on outstanding invoices with suppliers. /li liProducing cost estimates and liaising with external training providers and vendors. /li liCollaborating in the invoice review process for all Pictet Academy‑related expenditures and verifying SAP reporting. /li liContributing to quarterly budget reviews and cost‑tracking activities. /li /ul h3Your profile /h3 ul liAt least three years’ experience in an operational support, HR administration, learning administration or similar role. /li liHands‑on experience administering a Learning Management System (LMS) is required. /li liAdvanced proficiency in Microsoft Excel (VLOOKUP/XLOOKUP, pivot tables, data validation and reporting). /li liPrevious experience in Learning Talent Development, Training Administration or HR Operations would be a strong asset. /li liProven experience in delivering a high standard of customer‑focused service and stakeholder support. /li liStrong organisational and coordination skills, with the ability to manage multiple priorities effectively. /li liAbility to work independently, prioritise competing demands and deliver accurate results in a fast‑paced environment. /li liExperience in invoice management, budget tracking and cost estimation. /li liStrong analytical skills and excellent attention to detail. /li liExcellent communication and stakeholder management skills. /li liTeam‑oriented, proactive and service‑minded. /li liExperience with reporting and data analysis tools. /li liExperience with enterprise systems and digital learning platforms. Knowledge of SAP SuccessFactors Learning, JIRA, ESKER and SharePoint would be a strong advantage. /li liWritten and spoken fluency in French and English. /li liResident in Switzerland. /li /ul pThe successful candidate will be agile, versatile, and highly organised to meet deadlines, as well as having good problem‑solving skills. You are keen to put your experience to good use in a team that will appreciate your range of skills and proactive approach. /p pbNote /b /p pReference: LTDOO/CB/NF /p pbDiversity Inclusion /b /p pPictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace. /p /p #J-18808-Ljbffr