Senior Product Manager, Platform Operations [Indivi GO / Indivi PRO]

h4Your mission /h4pp p strong Indivi /strong is a TechBio company enabling precision and personalised medicine to become a reality in neuroscience research and development. We are going through significant growth and looking for new team members who want to contribute to making our vision — em no-style="border:0px solid;margin:0px;font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-weight:400;text-transform:none;text-decoration:none;"making measurable what is not so /em — a reality. /p /p /ph4Your profile /h4pAs Senior Product Manager, Platform Operations (Indivi GO / Indivi PRO), you will play a pivotal role in driving product performance, operational excellence, and roadmap execution as our platform enters its next phase of scale and maturity. In this high-autonomy role, you will own the end-to-end delivery of product initiatives, optimise cross-functional execution, and ensure product decisions are guided by data, customer needs, and commercial priorities.brstrongKey responsibilities /strong ulliDelivery Process Excellence — Map end-to-end product and delivery workflows (e.g. via flow diagrams), pinpoint friction points and bottlenecks across the team’s operating model, and drive them to resolution. /liliData-Driven Decision Making — Define and own the core performance metrics for the product (adoption, cycle time, defect/support load, throughput), build visibility into them, and use them — not intuition — to justify every roadmap decision. /liliOutcome-Driven Roadmapping — Shift planning from feature lists to measurable outcomes tied to company OKRs; own prioritization end-to-end and be accountable for the results it produces. /liliCommercial Partnership — Work closely with Business Development and Clinical Operations to understand deal and account context, translate commercial priorities and customer commitments into product decisions, and make sure trade-offs account for revenue and partnership impact. /liliRequirements Execution — Translate solutions into clear product requirements and user stories, working hand-in-hand with engineering to ensure high-quality, timely delivery. /liliCompliance Integration — Ensure product development processes align seamlessly with quality management systems, incorporating regulatory and documentation standards into the daily lifecycle without slowing delivery down. /liliAutonomous, Action-Oriented Execution — Operate independently once direction is set — move on incomplete information rather than waiting for certainty, proactively surface issues, propose solutions, and make the call rather than waiting for direction. /liliUser Stakeholder Feedback — Run structured feedback loops (interviews, usability testing, support/ops signals) to keep decisions grounded in real user and stakeholder experience. /li /ulstrongHow we work /strongulliAgile/Scrum development cycles tailored for regulated environments. /liliQuality Management Systems (QMS) compliant with key standards (e.g. ISO 13485, IEC 62304). /liliProcess mapping continuous improvement (Lean-style thinking) to drive delivery excellence. /liliUser-centered Design and Continuous Discovery processes. /liliCross-functional Collaboration across Engineering, UX/UI, Quality Assurance/Regulatory, and Commercial (Business Development and Clinical Operations) teams. /li /ulstrongRequired qualifications /strongulliEducation — Bachelor’s degree in Computer Science, Health Informatics, Engineering, Business, or a related field (or equivalent practical experience). /liliExperience — 5+ years as a Product Manager, with a proven track record owning a mobile app or a web product (either qualifies), including demonstrated use of data/metrics to drive roadmap decisions, hands-on experience improving delivery processes, and direct experience partnering with commercial teams (Sales, BD, Customer Success, or similar). /liliCertifications — Agile/Scrum certifications (e.g., CSPO) are a plus; Lean/Six Sigma or strong analytics credentials are a strong plus; training in medical software standards is an advantage. /liliLanguage — Professional fluency in English (written and spoken). /li /ulbrstrongNeeded skills /strongulliTechnical — Product analytics tools (e.g., Mixpanel, Amplitude), process/flow-diagramming tools (e.g., Miro, Lucidchart), and agile management tools (e.g., Jira). /liliSoft skills — High comfort operating with autonomy and minimal oversight, a strong bias toward action over analysis paralysis, structured/analytical thinking, ability to turn ambiguity into a clear plan without hand-holding, commercial fluency and comfort speaking the language of revenue and customer impact, rigorous attention to detail, and strong stakeholder communication. /liliIndustry-specific — Practical understanding of working under structured quality standards (e.g., ISO 13485, IEC 62304) and data privacy frameworks (GDPR / HIPAA), with the ability to navigate rigorous documentation requirements without sacrificing delivery speed. /li /ulstrongIs this you?br /strongbrstrongApply if: /strongulliYou default to figuring out a path forward yourself rather than waiting for one to be handed to you. /liliYou’ve turned a vague performance or process problem into a diagram, a metric, and a fix — more than once. /liliYou’ve worked closely enough with a commercial team (sales, BD, customer success) to know how product decisions land on revenue and customer relationships. /liliYou’d rather ship an 80%-right decision this week and iterate than wait a month for the 100%-right one. /li /ulstrongDon’t apply if: /strongulliYou need a fully-scoped brief before you can start moving. /liliYou think of “process” and “metrics” as someone else’s job, not core to product management. /liliYou’ve never had to defend a product decision to a commercial or revenue-focused stakeholder. /liliYou prefer steady, incremental discovery work over jumping into an already-shipping, fast-moving product. /li /ul /ph4About us /h4pWe are looking for highly motivated and experienced people with our like-minded focus on improving the lives of people with neurological disease. brstrongIndivi /strongis an equal opportunities employer and encourages applications from candidates of all backgrounds, particularly those from underrepresented groups. Reasonable adjustments will be made wherever possible.br br br br /p