Conseiller(E) De Vente

ph3Purpose of the Job /h3 pAs an Agency Sales Agent at Club Med, you will be responsible for promoting and selling our unique travel experiences through a network of partner travel agencies. Your mission will be to build and maintain strong relationships with agencies, ensure customer satisfaction, and contribute to the growth of Club Med's sales. /p h3General Missions /h3 ul liBusiness Development ul liIdentify and acquire new partner travel agencies in your designated geographic area. /li liStrengthen relationships with existing travel agencies through regular communication and follow-ups. /li liDevelop and implement sales strategies tailored to your market to maximize opportunities and achieve growth objectives. /li /ul /li liSales and Advice ul liPresent Club Med’s products and services to travel agents, highlighting their benefits and unique experiences. /li liProvide tailored advice and recommendations based on customer needs. /li liNegotiate and close sales with the goal of meeting or exceeding sales targets. /li /ul /li liTraining and Engagement ul liOrganize and conduct product training for travel agency staff to enhance their knowledge and selling capabilities. /li liRepresent Club Med at industry events, conferences, and trade shows to further promote the brand. /li liContinuously monitor competitors and market trends, sharing relevant insights with the team. /li /ul /li liReporting and Analytics ul liTrack sales performance by agency and analyze relevant data to identify areas for improvement. /li liCompile and present regular sales activity reports highlighting progress and results. /li liUtilize CRM tools effectively to manage relationships, track opportunities, and maintain up-to-date contact records. /li /ul /li liCustomer Satisfaction and Feedback ul liAct as a brand ambassador by ensuring a positive experience for all partner agencies. /li liCollect and analyze feedback from agencies and customers to make actionable recommendations for service improvement. /li liAlign with other internal departments to ensure an optimal customer journey. /li /ul /li liManagement Leadership ul liCreate a structuring and inspiring framework: Provide a clear and engaging environment, give meaning to actions and embody the Club Med Spirit. /li liDevelop and empower teams: Help them develop their skills, encourage autonomy and initiative. /li liEnsure operational excellence: Manage performance with rigor and benevolence, optimizing time and resources. /li /ul /li /ul h3KPIs /h3 ul liSales Growth: Percentage of sales growth generated by partner agencies. /li liAgency Retention: Percentage of active agencies with consistent engagement across the region. /li liConversion Rate: Ratio of successful sales from leads generated through partner agencies. /li liTraining Completion Rates: Number of training sessions conducted and attendance levels. /li liCRM Utilization: Percentage of CRM data updated and accuracy maintained. /li /ul /p #J-18808-Ljbffr