Business Process and Operations Officer (M/F)

pulliBusiness Process and Operations Officer (M/F) /liliInternational Organisation /li /ul h3About Our Client /h3 pOur client is an binternational organisation based in Geneva /b, involved in large-scale programmes with a global impact. /p pAs part of ongoing efforts to strengthen operational efficiency and enhance delivery, the organisation is looking to reinforce its team with a bBusiness Process Operations Officer /b. /p h3Job Description /h3 pReporting to a senior manager within the operations function, you will contribute to the boptimisation of core business processes, systems and workflows /b, ensuring efficient execution and continuous improvement across complex programmes. /p pThis role sits at the intersection of bprocess design, project coordination, systems implementation and change management /b within a highly collaborative, international environment. /p h3Project Coordination Delivery /h3 ul liContribute to the structuring and execution of bproject plans /b, ensuring timelines and deliverables are met /li liTrack progress, identify dependencies and proactively escalate risks /li liSupport governance processes by preparing documentation, reporting and decision materials /li /ul h3Business Process Analysis Improvement /h3 ul liAnalyse current processes, workflows and data to identify binefficiencies and improvement opportunities /b /li liContribute to the redesign and optimisation of bend-to-end operational processes /b /li liDevelop and maintain bprocess documentation /b, guidelines and tools /li /ul h3Systems Data /h3 ul liCollaborate with internal teams to ensure alignment between bbusiness needs and system solutions /b /li liSupport testing phases (UAT), ensuring systems meet operational and reporting requirements /li liContribute to improving bdata quality, consistency and usage /b across processes /li /ul h3Change Management Implementation /h3 ul liSupport the development and rollout of bchange management initiatives /b /li liCreate user-oriented materials (guidelines, communications, training sessions) to support adoption /li liFacilitate smooth integration of new processes into day-to-day operations /li /ul h3Operational Support Process Execution /h3 ul liContribute to the execution of key operational activities in line with defined processes and standards /li liInvestigate and resolve process-related issues in a structured and solution-oriented manner /li liEnsure consistency and reliability in operational outputs and data /li /ul h3The Successful Applicant /h3 ul liInitial experience in bbusiness process optimisation, project management, operations or consulting /b /li liStrong analytical and problem-solving skills /li liExperience working with bcross-functional teams in complex environments /b /li liExposure to bsystems implementation, data flows or process improvement initiatives /b /li liKnowledge of bchange management approaches /b /li liExcellent communication and coordination skills /li liStructured, proactive and adaptable mindset /li liAbility to manage multiple priorities in a fast-paced environment /li libFluent English required /b, French is a plus /li /ul h3What's on Offer /h3 ul liOpportunity to join a bhigh-impact international organisation /b /li liExposure to complex, large-scale operational environments /li liRole combining bprocess improvement, project coordination and systems topics /b /li libTemporary assignment based in Geneva /b /li /ul /p #J-18808-Ljbffr