Head of LPP Administration - Occupational Pensions(Bilingual German French)

Senior operational leadership role responsible for the LPP Administration function within an occupational pension institution. The position owns the end-to-end administration of pension schemes, combining people management, regulatory oversight, internal controls and close coordination with IT and advisory teams. This role is intended for experienced LPP administration professionals. Responsibilities Lead and manage the LPP Administration team, ensuring service quality, accuracy and deadline compliance Oversee all core administrative processes: affiliations, salary reporting, contract changes, invoicing and case validation Validate complex pension cases and contractual documentation (agreements, amendments, takeovers, transfers) Manage mass processing activities in coordination with IT (salary declarations, certificates, benefit payments) Handle disputes and complaints, including analysis, resolution and escalation when required Act as business owner (MOA) for administration-related IT projects and system evolutions Implement and monitor internal controls, identifying operational and regulatory risks Ensure compliance with LPP legislation, monitoring legal developments related to affiliation, salary thresholds and coverage Contribute to institutional strategy in collaboration with senior management Requirements Extensive experience in occupational pensions (LPP) administration Proven team management experience in an administrative or pension environment Federal diploma in social insurance, LPP specialist certification, or equivalent qualification Strong numerical skills combined with excellent written communication High level of organisation, prioritisation and stress management Strong analytical mindset and attention to detail Client-oriented leadership style with strong team spirit Bilingual German & French (mandatory) Fluent English required for professional use Valid Swiss work permit Benefits Senior role with full ownership of LPP administration operations High level of responsibility and decision-making autonomy Structured institutional environment with strong governance standards Opportunity to influence processes, controls and system evolution Flexible working arrangements within a regulated framework