IT Support Engineer

Descriptif

We are currently looking on behalf of one of our important clients for a IT Support Engineer. The role is a permanent position based in Zurich Canton with very good home office allowance.

Your Role :

• Support the installation & configuration of computer systems, diagnose hardware & software errors & find solutions for technical & application problems.
• Guide IT users through a series of actions, either in person or remotely, to help them set up systems or solve problems.
• Explain technical aspects in a way that is understandable to ordinary users.
• Test & evaluate new systems & technologies & assist in their introduction.
• Observe & maintain different systems & networks.
• Maintain an ITSM tool with tickets, solutions, assets, configurations & release notes.
• Manage technical documentation & operating instructions.
• Utilize the following technology stack : Microsoft Office 365 / E3, MS Teams, Windows Server 2016 & 2019, CITRIX Workspace, SQL & Oracle DB, Dell & HP clients with Windows 10 / 11.

Your Skills :

• At least 3 years of relevant professional experience in IT Support Engineering.
• A very good knowledge of Computer Hardware & Network Systems.
• A very proficient understanding of Windows Server / Windows 10 Environments.
• Experienced with the Office 365 Suite & Microsoft Teams.
• Any experience in EDI Tools & Platforms is considered advantageous.
• Ideally experienced within Industrial Environments.

Your Profile :

Further Educated / Trained in Computer Science or Business Informatics

or similar.

• Self-motivated, structured, solution-oriented & a team-player with very good communication skills.
• Fluent in English (spoken & written), German language skills are considered a very strong plus.
Vor 30+ Tagen