Operations Manager

Terminal Investment Limited (TIL) is a leading global investor, developer, and operator of container terminals, with a strong track record of forming strategic joint ventures with other major terminal operators. Since its founding in 2000, TIL has rapidly grown into one of the world’s largest and most geographically diverse terminal operators, with a presence in 26 major trade ports across 21 countries.

Our terminals are strategically situated in key locations around the globe, including major origin and destination (O&D) and transshipment hubs in Europe, Asia, North America, South America, and West Africa. Positioned at the crossroads of global trade, five of our terminals rank among the world’s top 20 container ports by throughput. These prime locations enable us to serve major trade routes and provide access to both established and emerging markets, reinforcing our role as a critical player in global supply chains.

TIL Terminals:

• Our terminals have been selected for their important and strategic locations around the world, including major origin and destination (O&D) and transshipment trade hubs and gateways in Europe, Asia, North America, South America and West Africa.
• Our terminals are positioned at the heart of world trade, with five of the terminals located in the world’s top 20 container ports in terms of throughput (source: Drewry)
• Our terminals are well placed to serve major trade routes and provide access into key mature and developing markets.

Operations Manager

Main Responsibilities

Terminal Investment Limited (TiL) is one of the world's leading container terminal operators, with a global portfolio spanning multiple continents. As part of our continued commitment to operational excellence, we are seeking an experienced and driven Operations Manager to join our headquarters in Geneva, Switzerland.

In this pivotal role, you will work at the heart of TiL's global operations function, partnering with terminal leadership across our network to drive performance improvement, capacity optimization, and best-in-class standards. You will bring deep expertise in container terminal operations, a data-driven mindset, and the ability to lead cross-terminal initiatives that deliver measurable impact. This is an outstanding opportunity for a seasoned operations professional to contribute to the strategic development of a world-class organization from its global hub.

Main Responsibilities:

•Collaborate with terminal leadership and operational teams to develop action plans and initiatives aimed at enhancing productivity and capacity.
• Track and report on the progress of improvement initiatives, highlighting achievements, challenges, and opportunities for further optimization.
• Implement performance improvement projects, including process reengineering, technology upgrades, and workforce optimization initiatives.
• Support terminals staff on best practices, standard operating procedures, and productivity enhancement techniques always prioritizing safety.
• Ensure Terminals compliance with TiL Minimum Health and Safey requirements.
• Foster a culture of continuous improvement and operational excellence across the organization by promoting a mindset of innovation, learning, and adaptation.
• Lead cross-terminal activities for continuous improvement initiatives such as Kaizen.
• Produce regular reports on terminal capacity, productivity, and volume, providing insights to management and stakeholders to support decision-making processes.
Support the implementation of master plan initiatives, coordinating with internal teams and external partners as needed.

Minimum Qualifications/Experience/Skill:

Minimum Qualifications/Experience/Skills:

• 5-10 years of experience in Operations/Efficiency/Operational Excellence within container terminals.
• Thorough knowledge of terminal operating procedures, systems, and efficient drivers.
• Proven track record in analyzing operations, enhancing performance, and optimizing processes within the container sector.
• Ability to manage multiple priority projects logically, consistently, and accurately.
• Strong analytical skills with the ability to interpret data sets and derive actionable insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across multidisciplinary teams.
• Lean and/or Six Sigma expertise is beneficial.
• Proficient in written and verbal English, with expertise in concise and impactful communication through writing and presentations, including advanced skills in Excel and PowerPoint.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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