ServiceNow Solution Consultant

Job Description:

What the position offers you:

Job scope/summary:

To support our growth, we are looking for Solution Consultants, who can straddle both business requirements and technology implementations to deliver IT Service Management solutions for different locations in the DACH region.

The Senior Solution Consultant role is one of the core components in all of our implementations. This role encompasses aspects of Business Subject Matter Expert and Solution Architect.

Job specifics/responsibilities:

• Lead solution implementation projects;
• Own technical and business design of the end-to-end solution during implementation;
• Conduct design reviews and data quality assurance;
• Manage and communicate with external client teams during the sales process and post-sales delivers;
• Lead and participate in RFPs and provide technology solution content;
• Audit existing client’s implementation and recommend enhancement.

What you bring with you:

Educational and professional experience required:

• 5+ years working in IT or Customer support organizations;
• 1-3 years’ experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow;
• Good understanding of SQL, Java, XML, and web-based technologies;
• 1+ years’ experience in implementing and aligning business processes to the ITIL best practices;
• Fluent in French and English, another European language would be an asset;
• Travels within Europe.

Personal skills and qualities:

• Articulate, effective communication skills;
• Result-driven and customer-centric;
• Able to inspire customer confidence through professional presence, self-confidence;
• Ability to multi-task and work on several accounts simultaneously;
• Demonstrated ability to influence, consult and growing of the business;
• Positive attitude when solving business and/or technical problems;
• Self-starter with the ability to assume leadership and work without direct supervision.

What we offer you:

• Comprehensive social benefits
• Flexible working time models
• An attractive salary package
• Lived values that make us one of the most attractive employers worldwide
• In addition, DXC Technology stands for equal opportunities and offers employees the compatibility of family and work as well as continuous development opportunities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.