Job in Germany: Employee (m, f, d) for digital sales in public transport (eTicket)

Employee (m, f, d) for digital sales in public transport (eTicket) Briefly about us : VBB Verkehrsverbund Berlin-Brandenburg GmbH is one of the largest transport associations in Europe.

Our passengers, who travel daily by bus & train in Berlin & Brandenburg, experience uniform, customer-oriented local transport with a wide range of transport connections, one fare & comprehensive passenger information.

• A team of around 100 colleagues (m, f, d) is working on this in the heart of Berlin - & maybe soon you too? Your tasks Cell phone ticket systems : Acting directly : Technical support & further development of the mobile ticket systems & contracts;
• first-level customer support for sales via the VBB app "Bus & Bahn"; definition & evaluation of technical requirements for the system Actively cooperate : Coordination with second-level support;
• training & support of support staff; input to working groups & VBB committees Documenting : Carrying out tests & documentation as well as monthly statistics Data protection : Acting in compliance with the law : Creating & adapting data protection & data security concepts;
• processing inquiries Coordinate on all sides : Coordination with the State Commissioner for Data Protection & with the VBB Data Protection Officer;
• Head of the Data Protection Working Group Procurement management, controlling & finances : Check : Settlement between transport companies & VBB Supervise : Supervision of contracts with system service providers;
• support for the further development of digital distribution systems in the VBB; preparation & follow-up and input to VBB committees;
• participation in ongoing funding & research projects Procurement & control : Procurement of systems & components; financial controlling, contract controlling & negotiations;

acquisition of funding programs & preparation of funding applications Your profile Master's or Bachelor's degree or alternatively a commercial apprenticeship with relevant professional experience Experience in project management Ideal : Experience in ticketing and sales in public transport in transport associations, transport companies or in the industry Interest in information & communication technologies (internet, data exchange, data communication) Professional handling of MS Office Team player (m, f, d) with the following soft skills : High willingness to dialog & cooperate, hands-on mentality, transparent as well as goal- & solution-oriented way of working Our benefits Permanent full-time position (40 h / week) Good work-life balance : family-friendly & flexible working hours Annual time budget for mobile working Your personal VBB travel card (Deutschlandticket Job) Modern workplace in the center of Berlin Pleasant working atmosphere & flat hierarchies Flexitime & 30 days vacation (Christmas Eve & New Year's Eve are not considered working days for us) Company massage offer Individual further training opportunities (specialist training courses) Company pension scheme from the Versorgungsanstalt des Bundes & der Länder (VBL) Have we piqued your interest?

Do these tasks appeal to you & do you want to shape the mobility transition with us at VBB? Then we look forward to hearing from you Please send your application in PDF format to the following address Andreas Kuck and Martin Fuchs Managing Director Bewerbungvbb.

de VBB Verkehrsverbund Berlin-Brandenburg GmbH Stralauer Platz 29 10243 Berlin http : / / www.vbb.de / Do you feel addressed by the tasks & do you want to shape the mobility turnaround with us at VBB?

Then we look forward to meeting you Please send your application in PDF format to the following address