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Customer Service Coordinator (m / f / d)
Michael PageZürich (Kreis 5) Gewerbeschule, CHVor 30+ Tagen
StellenbeschreibungSuccessfully completed commercial apprenticeship or equivalent At least 2-3 years of experience in avery similar, international position in a B2B environment Excellent communication skills in English, additional languages are a plus Work experience with a common ERP system in order management, and general IT-affinity Able to set priorities and manage time efficiently Flexible and independent individual with the ability to adapt (agility & flexibility) in a fast-growing environment Excellent communication and customer service excellence orientated personality being service and quality minded Creative problem-solving and analytical skills Structured work approach Detail-oriented
In this position the selected candidate will be responsible for the following task area :
- Ensure a top customer service experience by taking care of specific retailers / customers independently
- Manage, enter and process all incoming orders from your customers, whilst taking fulfillment and stock availability into account
- Monitor the timely finishing and shipping of the orders
- Work very closely with the sales force of your marketing area and the regional offices as well as with the internal departments on site
- Help improve the daily processes and you handle claims and issues
In order to be considered for the role, the selected candidate must have :
The selected candidate will receive a great opportunity to increase its supply chain experience on an international level.
Jobalert für diese Suche erstellen
Customer Service • Zürich (Kreis 5) Gewerbeschule, CH