Shiftleader Front Office

Your area of responsibility includes : You will support the team in all aspects of daily operationsCheck-in and check-out of hotel guestsAcceptance of reservationsChecking reservation correspondence in German, French and EnglishDaily coordination between Housekeeping, Concierge and Guest RelationsComplaints handlingGuest servicesInvoice verificationDaily financial closingsRestaurant settlementsCredit card monitoringResponsible for the training, management and development of employees at the Front Office

You have a commercial or equivalent qualification and several years of similar professional experience in the hotel industryYou are a bright, cultivated person who loves contact with our guestsYou enjoy working in a teamYou are flexible, resilient, committed, detail- and customer-orientatedYou have a good knowledge of French, German and English, other languages are welcome