Business Support Assistant
Resource Group
Turmstrasse, Zug, CH
Main Duties and Responsibilities :
In addition to the functions detailed below, employees are required to carry out such other duties as may reasonably be required.
In addition, key objectives and targets will be set / established and agreed on appointment.
- Business Support for all departments including but not limited to; general back office assistance for Sales & Marketing, Apprentice Office, Exams Office, Training Operations, Senior Management.
- Responsible for the production of certificates, including the coordination of supporting documentation, and communicating exams results to the appropriate parties.
- Arrange staff travel, including accommodation, air travel, pool cars and vehicles hires.
- Administration including but not limited to customer feedback surveys, course folders and bookings, general database entry, Purchase Orders, postage and deliveries, student document scanning.
- Reception duties to include the cover of the front desk, providing a high level of customer service with a range of customers, employers, suppliers and contractors.
This may be face to face, phone based or via email.
- Assist the Facilities and Stores Controller with facility based tasking including general maintenance checks, asset tracking and supply monitoring.
- Conduct Health & Safety, and Fire procedures.
- Support with Continuous Improvement projects, such as supplier reviews, event planning, and process implementation.
Key Competencies :
- Planning and Organising
- Problem Solving
- Customer Relationships
- Communication
- Conduct
Qualifications :
- Excellent working knowledge of MS Office and database programs
- Previous experience in a customer service environment
If you wish to apply for this position, please send your CV and covering letter to [email protected] citing HRIBSA24 in the subject box.
Vor 18 Tagen