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General Manager
AJ Conseil Recrutement et RHGrisonsOffre d'emploi : Client
Join an Exceptional Hotel Adventure in the Grisons!
Are you passionate about the mountain hotel industry?
Do you dream of working in an idyllic and dynamic setting?
Our client, a 4
- hotel located in the Grisons,
is looking for its next :
General Manager (M / F)
German language
Why is this opportunity for you?
As the General Manager, you will play a key role in the management and administration of this mountain hotel.
Poste
Your mission? Ensure operational excellence, keep costs under control, maintain quality standards, and maximize guest satisfaction.
Your Responsibilities :
Operational Strategy :
Collaborate with the COO and department heads to define the hotel's strategic direction.
Operational Excellence :
Ensure that every element of the service strategy aligns with expected outcomes.
Inspiring Leadership :
Motivate teams to achieve service excellence and targeted financial results.
Supervision :
Support department heads in their daily tasks.
Strategic Planning :
Develop action plans to effectively respond to the results obtained.
Financial Management :
Work with teams to maximize revenue, minimize costs, and ensure the profitability of the establishment.
Safety and Hygiene :
Ensure compliance with safety and hygiene regulations in collaboration with technical managers.
Effective Communication :
Lead weekly meetings and ensure harmony between different departments and the Group's support services.
Employee Engagement :
Encourage employees to deliver excellent service and actively participate in daily meetings.
Commercial Initiatives :
Promote the brand to regional players through targeted commercial initiatives.
Customer Experience Management :
Effectively respond to customer complaints and work with teams to improve Guest Satisfaction Survey (GSS) results.
Profil
Your Profile :
Education : Degree in hotel management or equivalent.
Experience : Minimum of 5 years managing a 4
Languages : German mandatory, English
Authorization : All necessary licenses to manage a lodging establishment in Switzerland.
Knowledge : Good understanding of the Swiss hotel market in the Grisons.
Skills : Proficiency in office software, attention to detail, excellent interpersonal skills, decision-making ability, analytical mindset, organizational skills, and leadership competencies.
Additional Information :
Contract : Year-round
Housing : Accommodation available
Salary : Based on profile x 13 months excluding bonuses
Do you recognize yourself in this description? Do you have a leadership spirit and are ready to take on new challenges?
Apply now and join a dynamic team in the heart of the mountains in the Grisons!