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Global HR Coordinator
The L'OCCITANE Group is a global, natural and organic ingredient-based cosmetics and well-being products maker, producer and retailer. The Group is built on strong values of entrepreneurship, team work, respect and authenticity. It is committed to developing products that are environmentally friendly and sustainable.
The Group has 8 brands : L'OCCITANE en Provence, Melvita, Erborian, L'OCCITANE au Brésil, Elemis, Sol de Janeiro, Grown Alchemist and LimeLife.
With a presence in 90 countries, our products are distributing in more than 3,000 stores in the world.
Job Responsibilities
for development projects and learning programs
Coordinate the delivery of L&D programs, leadership initiatives and talent development projects, in close partnership with the Head of Culture & Leadership Development and the L&D Manager
Adapt existing training content (leadership programs, feedback, functional skills) into LMS-ready formats: structure sequences, configure navigation and ensure materials are correctly published and accessible on CrossKnowledge
Prepare participant kits, program guides, facilitation materials and post-program resources
Track participation, completion rates and learning outcomes; consolidate feedback and produce regular reports for the team
Organise global training events and workshops: logistics, invitations, materials and follow-up
2. Communication & Content Production
Design and produce communication assets for team projects: email templates, one-pagers, program announcements, participant kits, printing
Maintain and evolve a library of reusable templates and shared team documentation: process guides, trackers, program toolkits,
Support the preparation of internal presentations and stakeholder-facing materials
3. Learning Systems & Platform Support
Provide first-level user support on SuccessFactors, CrossKnowledge and Team Tailor (access issues, basic navigation, routing to the right contact)
Support platform integration for new e-learning content and ensure materials are correctly published and accessible
Manage user access and troubleshoot platform issues on CrossKnowledge, SuccessFactors and Team Tailor with IT team
Ensure e-learning content is correctly published, accessible and up to date on CrossKnowledge
4. KPIs Tracking & Reporting
Collect, consolidate and format KPI data from each practice area on a regular cadence
Maintain the tracking of projects and programs’ impact metrics to feed into continuous improvement
5. Budget Tracking & Purchase Orders
Create and track purchase orders across all team budget lines
Maintain the team’s consolidated budget tracker; flag variances and upcoming commitments proactively
Liaise with Finance for PO creation, invoice follow-up and year-end closing
Prepare monthly budget summaries
Key Performance Indicators
Learning programs and events coordinated on time and to standard
L&D content and materials delivered with quality and on agreed timelines
Communication assets aligned with brand standards and deployed on schedule
Budget tracker up to date at all times; POs raised within standard lead times
Program effectiveness dashboard published on agreed cadence with no missing data
Platform support requests handled within agreed response time
Team documentation and templates maintained, up to date and accessible
Requirements
Education & Experience:
Bachelor’s degree in HR, Communications, Psychology or a related field
1–3 years of experience in an HR assistant, HRBP, L&D, communications role
Previous exposure to learning & development program coordination or content support is a strong plus
Experience producing communications or documents in a corporate environment
Familiarity with budget tracking or purchase order management
Skills
Passion for people development, learning and HR practices
Organization skills, attention to details and excellent execution
Clear written and verbal communicator in English and French
IT & Digital Skills, MS Office suite, advanced PowerPoint, Excel
Familiarity with HR or LMS platforms a plus
Fluent English and French
Traits
Curiosity, growth mindset, optimism, can-do attitude jidd81e89ba jit0730a jiy26a