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Customer support Jobs in Basel

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Customer support • basel

Zuletzt aktualisiert: vor 4 Tagen

IT Onsite Support Engineer (Basel, 1st, 2nd level support, English, German)

d ployBasel, BS, CH
Quick Apply

Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.We pride ourselves on delivering innovative ... Mehr anzeigen

2nd Level Support Engineer M365

hirexBasel, Basel City, Switzerland
Quick Apply

Im Rahmen eines 12-monatigen Projekts erfolgt die Sicherstellung eines stabilen und effizienten Betriebs der Microsoft 365 Umgebung im Enterprise-Kontext.Bearbeitung komplexer Incidents und Service... Mehr anzeigen

Production & Supply Chain Support Engineer (f/m/d)

endress hauserReinach, CH

Bei Endress+Hauser geschieht Fortschritt durch Zusammenarbeit.Ob bei der Innovation und Umsetzung neuer Technologien im Team, der Zusammenarbeit in der Entwicklung neuer Geräte oder der Stärkung wi... Mehr anzeigen

Project Manager in Medical Device/QA (m/f/d), 100%

edp personalberatungBasel

MedicalDevice #ProductQA #LeadProjects #Strategies.Project Manager in Medical Device/QA (m/f/d), 100%.An internationally operating, innovative Swiss pharmaceutical company, a leader in its field.Fl... Mehr anzeigen

 • Gesponsert

ASAP - Senior Operations Coordination Support (m/f/d) 80-100%

michael pageBasel, CH

Administrative & Executive Support.Coordinate day-to-day operational and administrative activities for a multidisciplinary team.Prepare professional correspondence, presentations, reports, meeting ... Mehr anzeigen

System Support Analyst

bei geneBasel

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals.When considering candidates, we look for scientific and business professionals who ... Mehr anzeigen

ASAP - Senior Operations Coordination Support (m/f/d) 80-100%

michael page suisseBasel, Kanton Basel-Stadt, CH

Our client is a well-established international organisation.The team supports a oad Real Estate & Facility Management function and works closely with internal stakeholders, technical experts, ... Mehr anzeigen

Customer Operations Manager - Pharma, PricePro

rm it professional resourcesBasel, Switzerland

Customer Operations Manager - Pharma, PricePro  -.Basel based client in the Pharma sector.Advanced knowledge of relevant software (PricePro, TPES, SAP (SD, FI) and MS Office) and ability to quickly... Mehr anzeigen

 • Gesponsert

Technical Support Engineer

teksystemsBasel, Basel-Stadt, Switzerland

Description: Technical Support Engineer.Our client is looking for an additional member to join the First Level Support Team in Basel, Switzerland.The new team member will be part of a distributed t... Mehr anzeigen

Customer Logistics Manager

itech consultKaiseraugst

Customer Logistics Manager (m/f/d) – global market / supply chain / SAP / pharma.Background: The Global Supply Chain Operations Organization centrally manages supply, inventory, and replenishment p... Mehr anzeigen

IT-Support - Service Desk Agent 80 - 100% (m/w/d)

fledro personal consultingBasel, Switzerland

IT-Support – Service Desk Agent 80–100% (m/w/d).Technik ist deine Leidenschaft, und du möchtest mit deinem Know-how wirklich etwas bewegen?.Dann haben wir genau das Richtige für dich!.Dich erwartet... Mehr anzeigen

German Customer Service Representative | Relocate to Greece

next job abroadBasel, BS, CH
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German Customer Service Representative – The Ultimate Expat Experience in Athens.Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one o... Mehr anzeigen

GxP Support Specialist

itech consult Basel

For our client, a major pharmaceutical company based in Basel & Kaiseraugst, we are looking for a.Der Circle Logistic Solutions Basel & Kaiseraugst bietet geschäftliche Serviceleistungen, stellt qu... Mehr anzeigen

Customer Service Representative (m/w/d)

dp world australiaFrenkendorf, Basel-Landschaft, Switzerland

Erste Ansprechperson für unsere Kunden bei Fragen rund um Containertransporte, Terminalprozesse und logistische Dienstleistungen.Bearbeitung und Koordination von Kundenaufträgen sowie Sicherstellun... Mehr anzeigen

Laboratory Technician - Process Development & Small Scale Manufacturing (m/f/d), 80 - 100%

edp personalberatungBasel

Laboratory Technician - Process Development & Small Scale Manufacturing (m/f/d), 80 - 100%.An internationally operating, innovative Swiss pharmaceutical company, a leader in its field.Flexible work... Mehr anzeigen

 • Gesponsert

IT-Support Spezialist:in (m/w) 80-100%

yellowsharkAllschwil, BL, Switzerland, CH

Mit einem klaren Fokus auf Qualität und passgenauen Lösungen bringen wir qualifizierte Fachkräfte und Unternehmen erfolgreich zusammen.Unser Ziel ist es, nicht nur den Bedarf zu decken, sondern auc... Mehr anzeigen

 • Gesponsert

Teamleiter/in Customer Service & Auftragsmanagement 100%

adeccoBasel, Bs, Switzerland

In dieser vielseitigen Position verbinden Sie Führungsaufgaben mit operativer Mitarbeit und tragen wesentlich zur Kundenzufriedenheit bei.Führung und Weiterentwicklung eines Kundenservice-Teams.Sic... Mehr anzeigen

IT Support & System Administrator

celonicBasel, Basel-Stadt, CH

We are seeking a proactive and technically skilled.IT Support & System Administrator.IT infrastructure and provide high-quality technical support to our employees.In this role, you will play a ... Mehr anzeigen

Compliance Support im Bereich GxP Schulung

itech consultBasel

Compliance Support im Bereich GxP Schulung: Compliance / Qualitätssicherung / GMP / GxP/ Learning Management System / Cornerstone / English / German.Als Compliance Unterstützung im Bereich Schulung... Mehr anzeigen

Scientist - Biology (m/f/d), 100%

edp personalberatungBasel

SingleCell #Biomedical #NGS #MolecularBiology #YourNewJob.Scientist - Biology (m/f/d), 100%.An internationally operating, innovative Swiss pharmaceutical company, a leader in its field.Flexible wor... Mehr anzeigen

 • Gesponsert
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IT Onsite Support Engineer (Basel, 1st, 2nd level support, English, German)

IT Onsite Support Engineer (Basel, 1st, 2nd level support, English, German)

d ployBasel, BS, CH
Vor 20 Tagen
Anstellungsart
  • Quick Apply
Stellenbeschreibung

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!


Tasks and Responsibilities

  • Act as the main point of contact for end users with IT related issues, requests or questions
  • Occasionally provide meeting and conferencing support to the top-level management in a corporate environment
  • Carry out tasks related to IMAC requests (install, move, add and change IT equipment)
  • Thorough documentation of all end user interactions in the ITSM system (ticketing tool)
  • Actively contribute to the knowledge database
  • Resolve software, hardware and device issues reported by the end users
  • Support the troubleshooting of connectivity issues and network elements including ISP circuits, firewalls, network switches, wireless equipment and telephony system
  • Remote access solution (VPN) implementation and support
  • Escalate service issues when required
  • Communication with end users as required, keeping them informed of ticket progress
  • Advise and train staff on computer operations and software applications

Requirements

  • Good understanding of Information Technology; trends, products and solutions
  • 1+ years’ experience in a similar position supporting a variety of technologies and services
  • In depth knowledge of:
    • Windows OS (Windows 7 & 10)
    • Microsoft Office & Office 365 applications
    • PC\Laptop hardware
    • PC\Laptop peripherals, including printers
    • Mobile devices
  • Basic knowledge of
    • Active Directory
    • Exchange
  • ITIL certification is an advantage
  • Highly self-motivated and directed with a keen attention to detail
  • Customer focused with a passion and drive for customer satisfaction and delivering business values
  • A service-oriented mindset and always striving to deliver on tasks and projects
  • Ability to work independently as well as willing to follow directions and best practices
  • Great communication and interpersonal skills
  • Fluent German and English (written and spoken) communication skills
  • Friendly, supportive and flexible personality with quick learning ability
  • Good team player with planning and organizing skills & multi-task
  • Candidates have to declare Criminal record extract not older than 3 months

Benefits

  • Broad range of activities, tasks, and projects
  • Flexible working conditions
  • Vouchers (B-day voucher, wedding, and new born surprise)
  • Fishing for Friends program – our referral program
  • Refreshments in the D-ploy office
  • Further development and professional advancement
  • Friendly and international working environment
  • Company-sponsored events
  • Competitive salary and various benefits

Is IT in your DNA?