Talent.com

Customer experience specialist Jobs in Montreux

Jobalert für diese Suche erstellen

Customer experience specialist • montreux

Zuletzt aktualisiert: vor 23 Stunden
  • Gesponsert
GLOBAL IT MANAGER

GLOBAL IT MANAGER

Clinique La PrairieClarens, CH
The Global IT Manager will drive the implementation of the Global IT Roadmap, supporting the digitalisation business needs in Montreux and globally. This role is crucial for achieving Clinique La Pr...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
  • Gesponsert
CRM Specialist

CRM Specialist

La Redoute Suisse SAMontreux, Vaud, Switzerland
Depuis son arrivée à Montreux en 1999, La Redoute Suisse s est imposée comme un des acteurs incontournables du e-commerce de la mode et de la maison en Suisse. Afin de répondre aux nombreux défis li...Mehr anzeigenZuletzt aktualisiert: vor 23 Stunden
QA Operation Specialist

QA Operation Specialist

RandstadCorsier-sur-Vevey
Respecter les indicateurs de qualité afin de libérer les lots à temps pour nos patients et nos clients.Coordonner le processus de libération des produits fabriqués sur le site avec les di...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
ICT System Specialist 60 - 100% (a)

ICT System Specialist 60 - 100% (a)

NEXUSVevey
ICT System Specialist 60 - 100% (a).Wallis im Herz? Zeit für den nächsten Schritt!.Wir suchen einen ICT System Engineer (80–100%) – für Heimweh-Walliser und Wallis-Liebhaber.Ob du ursprünglich aus ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Representative - German, English and French speaker H / F

Customer Service Representative - German, English and French speaker H / F

InterimanVaud
For one of our clients, working in medical devices sector based in .Customer Service Representative - German, English and French speaker. For a 6 months temporary contract, starting from 06.Dai...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
QA Operation Specialist

QA Operation Specialist

Randstad - Medium priorityCorsier-sur-Vevey
Respecter les indicateurs de qualité afin de libérer les lots à temps pour nos patients et nos clients.Coordonner le processus de libération des produits fabriqués sur le site avec les différents d...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Equipment Finance Specialist

Equipment Finance Specialist

Tetra Pak processing and packaging solutions for food and beveragesLavaux-Oron, Vaud, Switzerland
The Equipment Finance Solutions function within Tetra Laval provides secure and globally available equipment financing solutions by experienced and professional resources creating economies of scal...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
Pilote de Finisseuse (SUVA) - avec expérience

Pilote de Finisseuse (SUVA) - avec expérience

Dasteam agVevey
Suisse, opérant avec fierté depuis plus de 35 ans et possédant 27 agences à travers le pays.Spécialisée dans le placement et la location de personnel, elle se distingue dans les domaines du bâtimen...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
  • Gesponsert
Sales Person

Sales Person

AlpVision SA1800 Vevey, CH
Sales person — Switzerland & EU.Switzerland (CH) & European markets (EU).AlpVision is a leader in digital brand-protection technologies with over 30 billion protected products worldwi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
E-Commerce Performance & Growth Specialist F / M

E-Commerce Performance & Growth Specialist F / M

Laurastar SAChâtel-St-Denis, CH
As an E-Commerce Performance & Growth Specialist, you will be responsible for scaling online sales, optimizing digital advertising, and driving customer acquisition and retention.You will manage pa...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
SEO Specialist

SEO Specialist

RM Staffing B.V.Montreux, VD, CH
We are seeking a skilled and data-driven.In this role, you will be responsible for optimizing our website and content for search engines to increase organic visibility, traffic, and conversions.You...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Digital Acquisition Specialist

Digital Acquisition Specialist

Tomplay IncLavaux-Oron, Vaud, Switzerland
Tomplay is a leading innovator in the digital music industry offering interactive sheet music for musicians of all levels. With a mission to transform the way people learn and enjoy playing music we...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
Apprentissage de Gestionnaire du commerce de détail CFC "Conception et réalisation d'expériences d'achat"

Apprentissage de Gestionnaire du commerce de détail CFC "Conception et réalisation d'expériences d'achat"

Fust | Swiss Household Services AGVevey, Vaud, Suisse
En Suisse on achète chez Fust! Nous sommes fiers d'être un fournisseur leader dans les domaines de l'électroménager, du multimédia / de l'électronique de loisirs ainsi que de la rénovation de cuisine...Mehr anzeigenZuletzt aktualisiert: vor 24 Tagen
  • Gesponsert
SEA Coordinator

SEA Coordinator

SEG, Swiss Education GroupMontreux, Vaud, Switzerland
Swiss Education Group (SEG) is the largest private educator in Switzerland.We currently operate 4 of the world s top hospitality schools and have more than 6000 students enrolled in our courses.All...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Freelance Luxury Brand Evaluator Vevey, CH

Freelance Luxury Brand Evaluator Vevey, CH

CXGVevey, VD, CH
Quick Apply
Turn your passion for luxury into a career opportunity.Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in custo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Apprentissage du commerce de détail CFC "Conception et réalis. d'expérience d'achat"

Apprentissage du commerce de détail CFC "Conception et réalis. d'expérience d'achat"

CoopVilleneuve, Vaud
Choose Your Character - Create Your Future : .Construisez votre avenir avec l'apprentissage qui vous correspond.Coop propose un grand nombre de places d'apprentissage et de possibilités de formation ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
House keeper

House keeper

Batmaid - CHChexbres , Vaud
Batmaid is the leading cleaning company for private individuals in Switzerland with over 55,000 customers.We are constantly looking for experienced and reliable employees for a part-time contract.A...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Cuisinière / cuisinier – tous niveaux d’expérience (h / f / d)

Cuisinière / cuisinier – tous niveaux d’expérience (h / f / d)

Coople (Schweiz) AGVevey, Vaud
Que ce soit dans un restaurant gastronomique, un hôtel 4 ou 5.Jobs, vous décidez quand, où et combien d’heures vous souhaitez travailler. Cliquez sur « Postuler &raqu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Cleaner

Cleaner

Batmaid - CHSavigny , Vaud
Batmaid is the leading cleaning company for private individuals in Switzerland with over 55,000 customers.We are constantly looking for experienced and reliable employees for a part-time contract.A...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Häufig gestellte Fragen
Diese Stelle ist in deinem Land nicht verfügbar.
GLOBAL IT MANAGER

GLOBAL IT MANAGER

Clinique La PrairieClarens, CH
Vor 2 Tagen
Stellenbeschreibung

Job Definition & Mission

The Global IT Manager will drive the implementation of the Global IT Roadmap, supporting the digitalisation business needs in Montreux and globally. This role is crucial for achieving Clinique La Prairie’s vision to grow internationally with 10 Health Resorts and 40 Longevity Hubs in the next 10 years.

KEY RESPONSIBILITIES

Drive Digitalisation Initiatives

  • Design, revise, and implement the Global IT Roadmap according to our Digital Architecture philosophy.
  • Ensure alignment with the company’s vision for international growth and business needs.

Local vs Global Tools

  • Manage locally implemented digital tools to ensure smooth operations.
  • Harmonize local and global digital tools to ensure consistency and efficiency.

    • Collaboration with External Architects

  • Work with external architects to define priorities and drivers of the CLP Digital Globalisation strategy.

    • Hands-on Execution

  • Be hands-on and execution-oriented, helping business users fine-tune their needs and identify proper solutions.

    • IT Organisation Management

  • Guide, drive, and inspire the CH IT team and work closely with international IT partners.
  • Be responsible for the performance of the IT hardware / software infrastructure and the level of service.

    • Key Development Challenges

  • Closely cooperate with medical staff and doctors to select a comprehensive EHR system to be implemented effectively.
  • Support the development and implementation of an AI-based Health Map system.
  • Implement and support a fully-fledged Knowledge Management System within SharePoint by assigning subject matter expert responsibilities to frontline managers and directors.
  • Support CRM systems for Marketing to ensure seamless customer interactions.
  • Enhance client experience through digital tools.

    • EDUCATION

    University degree (Bachelor’s or Master’s) in one of the following fields :

  • Digital Transformation, Innovation Management, or Information Systems
  • Business Administration, Management, or Technology Management
  • Computer Science, Engineering, or a related technical discipline

    • Preferred complementary education / certifications in :

  • Project Management (PMP, PRINCE2, Agile / Scrum Master)
  • Change Management (PROSCI, ADKAR, or equivalent)
  • Digital Strategy or Transformation certification
  • CRM Systems (Salesforce, Microsoft Dynamics, or equivalent)
  • IT Governance or Enterprise Architecture (TOGAF, ITIL)

    • QUALIFICATIONS

  • Proven experience (minimum 5 years) in driving an IT department within complex or international organizations.
  • Strong understanding of digital tools, CRM systems, and data-driven decision-making.
  • Excellent project and digital transformation management capabilities, with a demonstrated ability to deliver IT projects end-to-end.
  • Experience working with external partners and solution architects to define and deploy technology strategies.
  • Hands-on approach with a focus on execution, measurable impact, and adoption.
  • Demonstrated ability to bridge business needs with technical solutions and to collaborate across departments and cultures.
  • Fluency in English and French, both written and spoken.

    • SKILLS

  • Communication : A strong communicator who conveys ideas with skill, diplomacy, and tact. Available and attentive to counterparts, capable of working independently, and able to unite teams around shared goals. The ideal candidate possesses excellent team spirit and values the contributions of colleagues.
  • Customer Orientation : With high emotional and cultural intelligence, able to adapt to both internal and external stakeholders. Empathetic and equipped with excellent social skills, they establish a credible and legitimate presence with the individuals they support. Their strong analytical abilities allow them to suggest practical solutions that align with internal clients’ needs.
  • Autonomy and Organization : Possessing a strong sense of initiative, the candidate can work independently while collaborating with internal clients to define their needs. Their organizational skills enable them to create action plans for each identified need and to meet deadlines agreed upon with management and internal clients.
  • Negotiation : Demonstrated capacity to negotiate with partners and service providers.

    • For more information about our organization, please visit :