Customer agent Jobs in Lugano

Description

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The opportunity

Joining our Dry Transformer engineering team, you’ll help shape next generation designs that improve safety, efficiency, and sustainability in critical power applications.
You’ll collaborate closely with R&D, production, quality, and supply chain to translate customer requirements into manufacturable solutions and see them through prototype, type testing, and serial release.
Working across global projects and standards, you’ll deepen your expertise in insulation systems, electromagnetic design, and thermal performance while contributing to the digitalization of our design processes. This is a high impact role where your work directly enables reliable electricity for industries and communities worldwide.

How you’ll make an impact

• Lead the development of design specifications and models, ensuring they meet all relevant standards and regulations

• Conduct thorough design reviews and verifications, implementing modifications to elevate project quality

• Monitor and manage project timelines, ensuring design milestones are achieved and projects are delivered on schedule

• Conduct risk assessments, develop mitigation strategies, and seek opportunities for design innovations

• Engage with customers to capture and incorporate their feedback into design solutions, enhancing customer satisfaction

• Collaborate with the supply chain team to ensure designs are manufacturable and cost-effective, selecting optimal materials and components

• Prepare and maintain detailed documentation that supports design processes and facilitates knowledge sharing

• Identify and implement continuous design improvements based on test results and industry best practices, enhancing quality and efficiency

Your background

• Degree in electrical engineering or a related field

• 2-5 years of experience in electrical design engineering of dry type transformers

• Excellent analytical and problem-solving skills

• Ability to work both independently and as part of a multidisciplinary team

• English is a must, Italian is beneficial

• Pro-active attitude, self-motivated and with a strong sense of ownership

• Open to change, feedback and continuous improvement.

More about us

Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

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