Client advisor Jobs in Olten

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Description du client

Albedis supports professionals and executives in taking the next step in their careers. We connect you with companies that match your experience, ambitions, and professional goals.Our client is a well-established international company serving industrial customers across Switzerland. To strengthen its commercial team, we are seeking a technically minded and customer-oriented professional to manage and develop business activities throughout the French-speaking region of Switzerland.In this role, you will be responsible for the comprehensive support of French-speaking customers within the General Industry & Specialty Products business segment. You will primarily work from customer sites and your home office, while maintaining regular presence at the company's Swiss headquarters.

Description du poste

• Provide professional, service-oriented support to customers within your assigned territory and coordinate with relevant suppliers when required.
• Develop business opportunities within existing markets and actively acquire new customers in line with the company's growth strategy.
• Identify market trends and derive appropriate commercial and technical actions.
• Recognize innovation and optimization potential related to products, applications, and processes.
• Plan, organize, develop, and deliver customer training programs.
• Ensure effective and efficient complaint and claims management.
• Prepare customer reports and support CRM/database maintenance activities.
• Handle various administrative tasks, including the preparation of statistics, analyses, and management reports.

Profil attendu

• Completed technical training, ideally within the paint, coatings, or industrial finishing sector
• Commercial/business education with a strong technical affinity and several years of experience in a similar customer-facing technical sales role.
• Sound knowledge of liquid coating products and industry-specific paint/coating systems.
• Strong communication and presentation skills, combined with a proactive sales mindset.
• Flexible, innovative, and continuously driven to improve products, processes, and customer solutions.
• Persistent, open-minded, and motivated to identify and implement optimization opportunities.
• Team-oriented with a constructive feedback culture, strong commitment, loyalty, and reliability.
• Results-driven with a hands-on attitude and a strong customer-service orientation.
• Fluent French and very good German language skills, both written and spoken, are essential.
• Good English skills are highly desirable.
• Proficient in Microsoft Office applications; SAP user experience is considered an advantage.

Vos avantages

• A highly autonomous role with significant customer contact and market responsibility.
• The opportunity to influence business growth and customer success in a key region.
• A collaborative and professional working environment.
• Flexible working arrangements with a combination of field-based work, home office, and regular visits to the Swiss headquarters.