Chief customer officer Jobs in Basel

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

The Position

About RDT

Roche Digital Technology (RDT) is where innovation meets purpose. As a global team at the heart of Roche we are a community of business-minded technologists committed to help shape tomorrows digital future of healthcare. Our mission is to power Roche through cutting-edge digital technologies harnessing the potential of artificial intelligence data and scalable tech innovations. Driven by purpose and passion were building a future where digital is a core strength across all of Roche enabling smarter ways of working unlocking human potential and driving breakthroughs that truly matter for millions of patients around the world.

Role Summary :

The Head of Strategy & Governance is shaping and driving the strategic agenda for Roche Digital Technology (RDT) reporting into the Head of Strategy Portfolio & Governance and ultimately to the Chief Digital Technology Officer (CDTO). This role will focus on leading digital transformation efforts establishing robust governance frameworks and ensuring the effective delivery of strategic projects across global functions. The incumbent will play a critical role in fostering a data-driven culture and scaling digital solutions to achieve Roches vision of doing now what patients need next .

Key Accountabilities

Strategic Leadership & Planning :

Collaborate closely with the Chief Digital Technology Officer (CDTO) the Roche Digital Technology Leadership Team (RDTLT) and the Roche Corporate Executive Committee (CEC) to translate Roche strategies into RDT initiatives.

Align with Senior Leaders in the RDT organization (e.g. business-facing functions horizontal tech functions portfolio management enterprise architecture) to gather input for and shape the RDT digital / technology strategy.

Identify opportunities for shaping the environment where Roche operates through market insights and a One Roche approach.

Governance & Investment Management :

Drive the investment governance process with RDT LT and business leaders evaluating the value of business initiatives determining investment needs and prioritizing them.

Establish a governance framework and structure for RDT to ensure efficient allocation of resources and prioritization of projects and initiatives.

Develop and oversee the implementation of the (out)sourcing location and internal workforce strategy of RDT.

Project & Solution Delivery :

Drive cross-functional large-impact projects from investment approval to delivery ensuring effective collaboration and customer satisfaction.

Drive the planning and delivery of digital / technology solutions globally.

Together with the Office of the CDTO ensure and track value delivery from strategic projects and recommend appropriate actions.

Collaborate with Business function leaders and Architecture teams to assess technology capabilities that support business needs and proactively recommend areas for investment.

Key Leadership Competencies and Skills

Strategic & Analytical Acumen :

Strong strategic and analytical thinking with an outcome-focused and proactive approach to identifying pragmatic and sustainable solutions.

Passion for new technology capabilities and translating them efficiently into new ways of working.

Relationship Management & Influence :

Demonstrated ability to build constructive and effective relationships with business and tech leaders peers and team members developing strategy in a consultative manner.

Experience in managing cross-functional partner relationships in a complex organization including the ability to influence without formal authority inspire and lead cross-functional project teams in a global environment.

Communication & Execution :

Excellent people leadership interpersonal analytical and written / verbal communication skills.

Proven experience as a digital product owner or digital translator who has delivered digital use cases including advanced analytics technologies.

Who we are

A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.

Lets build a healthier future together.

Roche is an Equal Opportunity Employer.

Required Experience :

Director

Key Skills

Marketing & Promotions,Attorney At Law,Jni,Airlines,Art

Employment Type : Full-Time

Experience : years

Vacancy : 1