Grade : P3
Vacancy no. : RAPS / 2 / 2024 / INTSERV / 01
Publication date : 20th May 2024
Application deadline (midnight Geneva time) : 20th June 2024
Job ID : 11989
Department : INTSERV
Organization Unit : PRODOC
Location : Geneva
Contract type : Fixed Term
The following are eligible to apply :
Staff members with at least five years of continuous service with the Office are encouraged to apply.
Applications from candidates who have already separated from ILO service upon retirement or early retirement, will not be considered.
The ILO welcomes applicants with experience in working within ILO constituents (governments, employers’ and business membership organizations, and workers’ organizations).
Applicants from non- or under-represented member States, or from those member States which staffing forecasts indicate will become non- or under-represented in the near future would be particularly welcome. A list of these countries can be found here : ILO Jobs : Non- and under-represented Member States
In addition to the interviews and tests that any candidate may be required to take, successful completion of the ILO Assessment Centre is required for all external candidates and any internal candidate applying to a higher category.
Notwithstanding the general considerations set out in the ILO Staff Regulations, this vacancy announcement is the only authoritative document pertaining to the qualifications required for this position. The minimum required qualifications were determined in view of the specific duties and responsibilities of this position.
The specific language requirements for this position are detailed hereunder. However, candidates applying for the professional category vacancies who have not already successfully completed their probationary period within the ILO and whose mother tongue is not one of the working languages of the Office (English, French and Spanish), shall be required to possess a fully satisfactory working knowledge of at least one of the ILO working languages. If appointed they may be required to acquire a knowledge of a second working language of the Office during their initial years of service.
Introduction
The position is located in the Production Management Services (PMSERV) within the Publications and Documents Production, Printing and Distribution Unit (PRODOC), of the Internal Services and Administration Department (INTSERV). INTSERV is responsible for the general management of facilities, property and inventory; safety and security; printing, publishing and distribution; diplomatic privileges; travel and transport, use of public spaces and general internal services. PRODOC is responsible for all aspects of publishing, including open access, copyright, design, editing / proofreading / quality control, digital production, and internal and external printing. The unit produces and distributes ILO official documents as well as most publications issued at ILO headquarters.
PMSERV is responsible for the printing, storage and distribution of ILO official documents and publications and for defining the related standards and good practices.
The incumbent is responsible for administering and overseeing activities relating to printing, distribution of ILO documents and publications to be distributed and printed internally and externally.
The position will report to the PMSERV lead.
Specific Duties
1. Responsible for the production and the distribution of all printing requests received from ILO headquarters departments and units.
2. Process all printing orders, ensure quality control of the final products, coordinate and oversee the delivery of documents and follow up with client. Decide on print requests to be outsourced based on workload and technical constraints. Depending on the availability of the selected production partner, coordinate and organise print production and delivery with the administrative and purchasing support from the Publications Project Management Services in PRODOC.
3. Responsible for coordinating and overseeing the services provided by the external printing service provider. Plan and coordinate the service delivery, overall workflow and administrative arrangements.
4. Monitor, track and report on supplier performance. Monitor performance requirements in terms of quality, schedule, budget and invoicing.
5. Prepare periodic analysis and statistics of the financial and production situation with regard to printing and distribution operations. Adjust and update publications information in the publications asset management system once production is finalised.
6. Oversee financial and administrative arrangements related to the production and distribution of documentation for official meetings, in liaison with other departments.
7. Plan and oversee the operations of internal printing, including staff, equipment acquisition and licensing. Ensure staff development according to Human Resources recommendations.
8. Provide input on improving work processes and make proposals to the head of unit.
9. Develop and maintain relations with key industry players, monitor industry trends. Develop and maintain relations with relevant ILO managers. Liaise with UN agencies, contacts in networks and other relevant entities.
10. Provide backup for sales and distribution service operations as well as daily operations with distributors.
11. Perform other relevant duties as assigned.
These specific duties are aligned with the relevant ILO generic job description, which includes the following generic duties :
Generic Duties
Required qualifications
Education
Advanced university degree (Master’s or equivalent) in the graphic arts, publishing, distribution, publications management or related field. A first-level university degree (Bachelor’s or equivalent) in one of the afore-mentioned fields or a related field with an additional two years of relevant experience, in addition to the experience required below, will be accepted in lieu of the advanced university degree.
Experience
At least five years of experience in digital printing, publishing and distribution, including in a supervisory or coordination role. Experience in supplier management required including with external service providers.
Languages
Excellent command of one working language (English, French, Spanish) of the Organization and a working knowledge of a second working language of the Organization.
Competencies
In addition to the ILO core competencies, this position requires :
Solid knowledge of financial rules and regulations. Knowledge of administrative procedures and practices in an international environment. Ability to research and interpret various guidelines and policies for application to address difficult administrative related issues.
Sound knowledge of the printing, publishing and distribution industry. Strong skills in the production of printed and digital documents and publications. Ability to prioritize printing jobs, allocate machine capacity and production resources to conflicting projects under considerable pressure in particular during conferences and meetings. Ability to plan, organize and oversee the implementation of effective and rational workflows.
Solid experience in service externalisation and supplier management required.
Good knowledge in distribution, storage and inventory management
Excellent communication and interpersonal skills, ability to build and maintain relationships with key stakeholders.
Strong analytical and problem-solving skills as well as managing change.
Ability to manage multiple projects and priorities, work under pressure. Strong organisational skills.
Ability to work independently and as part of a team.
Computer skills - good understanding of pre-press software, Adobe Acrobat, Quite imposing and Publishing Management Asset systems
Ability to foster a productive work environment, together with a teamwork mindset to establish and maintain effective communication with colleagues and external partners.
The ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.
Conditions of employment
For more information on conditions of employment, please visit the ILO Jobs International Recruitment page.
Important Information
Recruitment process