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Business System Analyst (Payments and Collections)

Business System Analyst (Payments and Collections)

BilleaseSwitzerland
29 giorni fa
Descrizione dell’offerta di lavoro

First Digital Finance Corporation (FDFC) is a fin-tech company building disruptive and innovative products in retail credit for Southeast Asia.

The company operates BillEase, the top-rated, buy now pay later (BNPL) platform for merchants and their customers in the Philippines with more than 1m downloads.

Vision : Build financial services that delight and enable consumers

Mission : Use software and AI and to build financial products that are at least 10x better than status quo for our customers

The Role

You will be responsible for :

  • Conduct analysis of current business processes and systems to identify areas for improvement.
  • Work with cross-functional teams to understand business requirements and translate them into functional system specifications.
  • Develop and maintain a deep understanding of our business operations, systems, and processes.
  • Collaborate with IT teams to ensure that system designs align with business requirements.
  • Conduct user acceptance testing to ensure system designs meet business requirements.
  • Develop and maintain detailed documentation of business requirements, system designs, and testing results.
  • Communicate effectively with stakeholders across the organization, including senior management, to ensure project objectives are met.
  • Proactively identify opportunities for process improvement and provide recommendations to the business.
  • Monitor system performance and identify areas for improvement.
  • Examine current and new business procedures.
  • Identify effective solutions for business software system issues.
  • Report common patterns, questions, and other issues to management.
  • Recommend solutions for improving and restructuring company procedures.
  • Assess company performance, information, and plans by conducting regular tests and analysis.
  • Monitor company systems status and report any progress or changes.
  • Research and estimate the costs of upgrades and improvements.
  • Establish specifications for new projects by developing project goals, phases, and budgets.
  • Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
  • Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
  • Improves systems by studying current practices; designing modifications.
  • Recommends controls by identifying problems; writing improved procedures.
  • Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
  • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
  • Maintains system protocols by writing and updating procedures.
  • Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
  • Maintains user confidence and protects operations by keeping information confidential.
  • Prepares technical reports by collecting, analyzing, and summarizing information and trends.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.

Ideal Profile

  • You have a Bachelor's degree in Business, Information Technology or related field.
  • You have  2+ years of experience in business analysis or system analysis .
  • You have a  great understanding of (SDLC)  software development lifecycle methodologies.
  • You have great understanding of SQL, API, OpenAPI (swagger), BPMN, and Microservice architecture.
  • You have experience working with cross-functional teams to translate business requirements into system specifications.
  • Must have experience in the fintech industry, MarTech, and CRM systems
  • You have strong analytical and problem-solving skills.
  • You have strong attention to detail and ability to work independently.

    • What's on Offer?

  • Join a well known brand within the Financial Services Industry
  • Flexible working options
  • Excellent career development opportunities