Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
MAIN JOB OBJECTIVE
Achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.
JOB RESPONSIBILITIES
The responsibilities of this role are included in 3 areas :
Sales Generation
- Meet sales goals
- Utilize the elevated levels of sales and service to maximize sales performance
- Demonstrate an in-depth knowledge of the merchandise
- After closing a sale, monitor all details including : shipping, alterations (if applicable) and special requests to ensure customer satisfaction
- Comply with all sales related policies and procedures
- Maintain a keen interest in the fashion industry and market trends
Customer service
Provide the highest level of customer serviceBuild and maintain repeat clientele; utilize client bookResolve all client problems and complaints quickly and effectively, ensuring client satisfactionOperations
Keep selling floor and merchandise neat, organized and stockedAssist in the maintenance of all inventory in the stockroom and on the selling floorAssist in all areas of stock, shipping, receiving protocol / policies and all shipping / receiving related paperwork.Participate in inventories Comply with all Point-of-Sale policies and procedures Properly execute all relevant register functionsAdhere to work schedule, inclusive of time and attendanceParticipate in all relevant training and development seminars, programs and meetings as directed by store managementREQUIREMENTS
Experience of retail and luxuryAble to work as a team memberExcellent personal organizational skills with attention of detail and accuracyAble to work under pressure and to thrive in a fast-paced, challenging environmentAble to work on different tasks easily – Multi-taskingAt Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M / D / F / V