Commvault Backup Administrator

General Info

· Department: IT & Digital – Infrastructure & Platforms
· Work time Percentage: 100%
· Location: Switzerland / Geneva

Our Company

EFG Private Bank is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice. EFG is committed to providing an equitable and inclusive working environment that is founded on the principle of mutual respect. Joining our team means experiencing a supportive environment, where your contributions are valued and recognised. We strongly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation.

Our Purpose and Mission

Empowering entrepreneurial minds to create value – today and for the future. We are a private bank, offering personalised solutions on a global scale to private and institutional clients. Our sustainable success is based on our talents and on how we partner with our clients and communities to create lasting value.

Job Description

As a Commvault Backup Administrator, you will be responsible for the administration, operation, availability, security and continuous improvement of EFG’s enterprise Commvault Backup & Recovery platform. You will ensure that backup and restore services are reliable, timely and compliant with agreed RPO/RTO, security, audit and regulatory requirements across on‑premises and cloud environments. Leveraging your knowledge of SAN storage technologies (particularly HPE Alletra and Hitachi Vantara HDS VSP), you will help safeguard the bank’s critical data and support the resilience of our infrastructure. This is an individual contributor role with significant technical ownership and close collaboration with infrastructure, application and security stakeholders.

Key Responsibilities

· Administer, operate and maintain the Commvault Backup & Recovery platform across on‑premises and cloud environments, ensuring high availability and performance.
· Monitor daily backup operations, analyse failed or degraded jobs, perform root‑cause analysis and implement permanent corrective actions to meet agreed SLAs.
· Execute, validate and document restores for files, virtual machines, databases and Microsoft workloads (including Active Directory, Exchange, SharePoint and Microsoft 365), ensuring reliable end‑to‑end recovery.
· Define, create and maintain backup plans, schedules, retention rules, Storage Policies and protection requirements in line with business, security, audit and regulatory needs.
· Administer Commvault CommServe components, Media Agents (Windows and Linux), HyperScale X, disk libraries and object‑storage targets, including connectivity and capacity management.
· Manage Commvault agents, clients, subclients, access permissions, alerts, dashboards and operational reporting, providing Level 2/3 expertise for backup and recovery incidents.
· Plan, test and implement Commvault upgrades, feature releases, security updates and hotfixes under formal change‑management procedures, in coordination with Infrastructure, Security and Risk stakeholders.
· Apply and continuously improve backup‑security controls (encryption, immutability, privileged access, data isolation and ransomware‑resilience measures) in collaboration with Information Security and Compliance.
· Lead or participate in recovery tests, disaster‑recovery exercises and cyber‑recovery scenarios, documenting results, remediation actions and audit evidence for internal and external auditors.
· Provide operational support for SAN‑backed backup infrastructure and coordinate activities involving HPE Alletra and Hitachi Vantara HDS VSP (capacity, performance, provisioning, zoning and connectivity).
· Participate in a 24/7 on‑call duty rotation and support critical incidents, including planned maintenance and recovery activities outside normal business hours.

Requirements and Qualifications

Education
· Minimum: Bachelor’s degree in Computer Science, Information Technology or a closely related field, or an equivalent combination of education and professional experience.
· Preferred: Commvault Professional‑level certification; HPE or Hitachi storage certifications are considered strong assets.

Professional Experience
· At least 3 years of hands‑on experience as a Commvault administrator in a complex enterprise environment.
· Experience in a regulated or banking environment is an advantage.
· Proven track record managing backup operations, resolving failures, tuning performance, managing capacity and conducting reliable end‑to‑end restorations.
· Experience participating in disaster‑recovery and cyber‑recovery exercises and supporting 24/7 on‑call operations is preferred.

Technical and Functional Knowledge
· Solid knowledge of Commvault Backup & Recovery, including core components such as CommServe, Command Center, Media Agents, clients, subclients, plans and Storage Policies.
· Experience protecting and restoring key enterprise workloads (for example Windows, Linux, VMware, Active Directory, Exchange, SharePoint, Microsoft 365 and major databases).
· Understanding of Commvault upgrades, security hardening, role‑based access, encryption and immutability, with the ability to apply these in line with security and audit requirements.
· Ability to define and maintain backup policies, retention standards, recovery procedures, operational dashboards and RPO/RTO reporting.
· Good understanding of SAN and storage concepts; exposure to HPE Alletra and Hitachi Vantara HDS VSP or similar enterprise storage platforms is an advantage.
· Familiarity with basic automation or scripting for monitoring, reporting and recurring administrative tasks is an advantage.
· Strong analytical, troubleshooting and documentation skills, with the ability to prioritise operational work and respond effectively to critical incidents.
· Strong collaboration and communication skills when working with technical teams, application owners, Information Security, Risk, auditors and external vendors.

Languages
· Fluent in French and English (spoken and written).

Our Values

· Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement

· Hands-on: Being proactive to rapidly deliver high-quality results

· Passionate: Being committed and striving for excellence

· Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset

· Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.