Regional & Global Account Manager – Aroma Ingredients

Job Description

Are you passionate about building strategic customer partnerships and driving international business growth? Join our Aroma Ingredients team and play a key role in shaping commercial success across Europe and the Americas.

As Regional & Global Account Manager, you will manage a diverse portfolio of strategic global accounts, regional customers and distributors. You will identify growth opportunities, develop long-term customer relationships and contribute to the commercial strategy of a growing international business.

Based in Europe and reporting to the Global Sales Director – Aroma Ingredients, you will collaborate with colleagues across regions and functions to deliver innovative solutions, create value for customers and drive sustainable business growth.

Key Responsibilities

Account Management & Business Growth

• Manage and develop a portfolio of global accounts, regional customers and distributors across Europe and the Americas.
• Drive profitable business growth by identifying opportunities, developing account strategies and strengthening existing customer relationships.
• Build and maintain long-term partnerships with key customers and stakeholders.
• Monitor sales performance, profitability and market developments to achieve commercial targets.

Commercial Strategy & Market Development

• Contribute to the implementation of the Aroma Ingredients commercial strategy.
• Translate market intelligence and customer needs into actionable business opportunities.
• Provide insights on customer trends, pricing, capacity and innovation to support strategic decision-making.
• Identify unmet customer needs and explore new market opportunities.

Cross-functional Collaboration & Innovation

• Work closely with internal technical, innovation and commercial teams to develop tailored customer solutions.
• Support the commercialisation of new molecules and portfolio solutions.
• Navigate complex customer structures, contract negotiations and regional market requirements.
• Collaborate with internal stakeholders to ensure effective execution of customer strategies.

International Collaboration

• Work across different regions, markets and customer environments.
• Maintain regular communication with internal stakeholders and the Global Sales Director.
• Travel internationally, particularly within Europe and to the United States, Mexico and Brazil.

Qualifications

You are an experienced commercial professional with a strong track record in international account management and business development. You combine strategic thinking with a hands-on commercial approach and know how to build lasting customer relationships while delivering profitable growth.

You Also Bring

• A Bachelor's or Master's degree in Business Administration, Chemistry, Life Sciences or a related discipline, or equivalent professional experience gained through alternative career paths.
• Significant relevant commercial experience, preferably in sales, key account management, business development or related commercial roles.
• A proven track record of delivering profitable business growth.
• Experience managing complex portfolios of global accounts, regional customers and/or distributors.
• Strong commercial negotiation skills and sound financial acumen.
• Experience identifying, developing and converting new business opportunities.
• Demonstrated ability to work effectively with diverse customers, teams and stakeholders across regions and markets.
• Strong communication, relationship-building and stakeholder management skills.

Languages

• Fluent English is required.
• German, French, Spanish or Portuguese would be an advantage.

Mobility

• Willingness and ability to travel regularly within Europe and to the United States, Mexico and Brazil.

Leadership Values & Behaviours

At Noviwest, we value people who demonstrate:

• A commitment to achieving results and continuously improving performance.
• Leadership, accountability and the ability to make informed decisions in complex situations.
• A collaborative mindset and strong team spirit.
• High integrity and professionalism.

Additional Information

How to apply

Ready to take the next step? Please apply online by uploading your CV in English through our career portal. If you’d like to know more about the background of the role or have questions, please contact lina.elyamani@dsm-firmenich.com .

Inclusion and equal opportunity

We’re committed to creating a workplace where everyone can feel they belong, contribute and grow. We welcome applications from people of all backgrounds, identities and experiences.

We are an equal opportunity employer and are committed to a fair, inclusive hiring process. If you need support or adjustments during the application process, please let us know — we’ll do our best to help.

Agency statement

We are managing this recruitment process directly and are not accepting agency submissions or proposals for this role.