Microsoft Dynamics 365 (XRM) Consultant - Marketing Integration

Umanova SA • Geneva, CH

1 giorno fa

Descrizione dell’offerta di lavoro

We are looking for an experienced consultant to strengthen a client's Dynamics 365 / XRM capability, with a specific focus on the integration between the CRM platform and mass mailing / email marketing systems. You will work closely with the Communications & Marketing and Corporate IT teams to stabilise, improve, and extend these integrations, supporting both day-to-day operations and upcoming enhancement projects. Expected start date is January 1st 2027. Please note: this role does not offer visa sponsorship. Key responsibilities: * Design, build, and maintain integrations between Dynamics 365 and email marketing platforms such as ClickDimensions * Troubleshoot and resolve data synchronisation issues between CRM records, subscriber lists, and campaigns * Support the marketing team with campaign configuration, segmentation, and email deliverability * Develop Dynamics 365 customisations, including plugins, workflows, Power Automate flows, and custom tables and fields * Document technical designs, data flows, and operational procedures * Advise on best practices for CRM and marketing automation architecture What you'll bring: * 5+ years of hands-on Dynamics 365 CE / CRM / Dataverse customisation * Plugin development (C#/.NET) and/or Power Automate experience * Experience integrating Dynamics 365 with an email marketing platform (ClickDimensions, Customer Insights - Journeys, dotdigital, Mailchimp or similar) * Experience troubleshooting data sync between CRM and mailing lists, including contacts, subscriptions, unsubscribes, and duplicates * Clear communication with non-technical stakeholders * Comfortable working independently and as part of a small, cross-functional IT team * Fluent English Strong plus: * Email deliverability knowledge (SPF, DKIM, DMARC, bounce and complaint handling), or experience setting up a marketing tool including domain authentication * Direct ClickDimensions experience * Campaign segmentation and contact/lead management Nice to have: * French fluency

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