Solution Engineer

ph3Solution Engineer (100%) /h3pWe are looking for a pragmatic and experienced Solution Engineer who wants to join us in revolutionizing the way people and organizations communicate securely and privately. As a Solution Engineer, you’ll be the technical bridge between our product and the organizations that rely on it – supporting integrations, translating complex customer requirements into workable solutions, and making sure implementations run smoothly from first contact to go-live. Your work will directly protect millions of people and critical infrastructure worldwide, from private individuals to governments and the military. /ph3Your Responsibilities /h3ulliTechnical consulting: Advising customers and prospects on technical questions relating to Threema products and solutions /liliRequirements analysis: Understanding customer requirements and developing tailored solution proposals /liliScripting: Understanding and using the Threema product APIs (REST APIs) /liliProduct integration: Supporting the integration of Threema products into existing IT infrastructures and applications (AD, MDM, SAP, CRMs, etc.) /liliConnectors: Working on integrations and connectors that can be offered as add-on products /liliSupport: Providing technical support for on-premises installations and technical support for customers throughout the entire lifecycle of the solution /liliRFI: Responding to RFIs and RFPs /liliTraining: Conducting training sessions for customers and internal teams on Threema products and their implementation /liliDocumentation: Creating technical documentation and guides for customers and internal teams /li /ulh3What You Ideally Bring /h3ulliUniversity degree in computer science or comparable advanced technical education (federal diploma, bachelor’s degree, or equivalent) with several years of practical experience /liliIdeally 3 years of experience as a Solution Engineer /liliExperience in technical consulting and support of IT solutions /liliKnowledge of and experience with REST APIs /liliSolid knowledge in the areas of IT security, encryption technologies, and network infrastructure /liliConfident manner and the ability to explain complex matters simply /liliStrong customer orientation, a high level of quality awareness, and a willingness to take on responsibility /liliTeam player with analytical skills and a quick grasp of new topics /liliAbility to work independently /liliGood German skills and very good English skills, written and spoken; additional languages are an advantage /liliWillingness to travel if required /liliBonus points for experience in software development and programming in Rust /li /ulh3What We Offer /h3ulliA young, motivated team with straightforward communication /liliFlexible working hours, option to work from home up to two days per week /liliOption to work from anywhere for two weeks per year /liliOption to take unpaid leave /liliYou can choose your own hardware (macOS or Linux) /liliPublic transportation discount or parking space (electric car charging available) /liliFree use of fitness room, including a fitness trainer once a month /liliProfessional massage once a month /liliInternal German or English courses /liliA great coffee machine ;-) /liliRegular company events and aperitifs /liliThe good feeling of contributing to the effective protection of the privacy of millions of people /li /ulpPlace of work: Pfäffikon SZ (Greater Zurich Area) /ppStart date: Immediately or by agreement /ppWe believe that diverse teams build better products. We welcome and encourage applications from people of all backgrounds, and perspectives. Your unique experience is an asset, and we’d love to hear from you. /p /p #J-18808-Ljbffr