Descrizione dell’offerta di lavoro
- Process and review routine administrative requests, including amendments, refusals, and file updates.
- Verify the compliance of received documents in accordance with applicable procedures and regulations.
- Draft and send correspondence requesting additional information or corrective actions.
- Monitor case files, pending requests, and associated payments.
- Respond to basic information requests by phone and email.
- Update databases and ensure the accuracy and quality of recorded information.
- Collaborate with various teams in an international and multicultural environment.
- Perform additional administrative duties as required to support the efficient operation of the department.
- Initial professional experience (0 to 3 years) in administration, customer service, back-office operations, or data processing.
- Excellent command of both French and English, written and spoken.
- Knowledge of Spanish would be considered an asset.
- High level of accuracy and attention to detail.
- Strong organizational skills with the ability to manage priorities effectively.
- Comfortable using IT systems and performing data entry tasks.
- Ability to work independently while contributing positively to a team environment.
- Excellent interpersonal and communication skills.
- Strong service orientation and commitment to confidentiality.
- International and multicultural working environment
- Collaborative and supportive team culture
- Exposure to international stakeholders and processes
- Dynamic role combining administration, compliance, and customer service