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Swisslinx AG
Technical Support AnalystSwisslinx AG • Zürich, CH
Technical Support Analyst

Technical Support Analyst

Swisslinx AG • Zürich, CH
1 giorno fa
Descrizione dell’offerta di lavoro

As the premier supplier to our client, a leading commodities company based in Switzerland, Swisslinx is looking for a highly motivated individuals to take on a challenging role as a Technical Support Analyst for a 12-month contract, extension highly likely

Technical Support AnalystJob description:

Our client is looking for a candidate relatively early in their career, ideally a developer or technically strong application support analyst who wants to broaden their career into a role combining technology, business analyst, product support and AI. that would be a self-starter and be able to take ownership of topics and drive them to completion as well as investigate and make decisions and move things forward.

This is a hands-on technical role working closely with and supporting the Product Owner.

The role will cover a mixture of:

  • Application support and problem solving
  • Business analysis and requirements gathering
  • Technical analysis and investigation
  • System configuration
  • SQL scripting and data analysis
  • Working with AI and Agentic AI to improve how we support and develop the platform
Requirements:

Essential skills / profile:

  • Strong technical background and aptitude
  • Exposure to Oracle SQL
  • Comfortable investigating technical issues across applications and data
  • Either experience with Agentic AI or, importantly, a genuine interest and willingness to use AI as part of their day-to-day work
  • Strong communication skills and comfortable engaging directly with users and stakeholders

Beneficial, but not essential:

  • Experience with Counterparty / Credit Risk and risk mitigation
  • Business Analysis experience
  • Previous client- or business-facing experience
  • Development or scripting experience
Wishes:

If you possess the above attributes, are available to start a new position immediately and looking for a new challenge in an international environment, we look forward to receiving your application!

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Technical Support Analyst • Zürich, CH

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