Senior Team Leader

Company Introduction

The Swatch Group Services Ltd is a dynamic company within the Swatch Group that provides high-quality services to Group entities worldwide in the fields of logistics, customer service, quality management, real estate, and precious stones.

The company is part of the Swatch Group, the world's largest watch manufacturer, which includes 16 brands: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch, and Flik Flak.

You are at the heart of order preparation and the process, ensuring that every watch or accessory sent to our customers perfectly reflects the quality and excellence of the Swatch Group.

You will work in a dynamic environment where expertise, digital tools, team spirit, and quality requirements come together daily. To strengthen our EuLog Operations division, we are looking for a motivated person to join the adventure as a:

Senior Team Leader

Job Description

If you enjoy meticulous work, versatility, and directly contributing to customer satisfaction, this position is made for you!

To do so, here are the main tasks:

Logistics Operations (receiving, storage, preparation, shipping)

• Manage logistics operations, including receiving, storage, order preparation, packing, shipping, and online order management.
• Ensure same-day shipping of orders under optimal economic conditions.
• Lead continuous improvement initiatives and optimise warehouse layout and systems.
• Collaborate with brand teams to implement B2B and e-commerce logistics solutions.
• Lead and supervise a dedicated team as team leader, fostering a culture of excellence and responsibility.
• Monitor and improve key performance indicators (KPIs) related to logistics performance and customer satisfaction.
• Support logistics-related projects and lead reengineering efforts.
• Train apprentices and support employee development programmes.
• Work in synergy with other team leaders to improve efficiency and productivity.

Use of digital tools and adherence to processes

• Daily work with tablets and scanners.
• Follow guided processes while maintaining logical thinking.
• Contribute to the continuous improvement of digital processes.

Profile

• Federal diploma in logistics or equivalent.

Required Skills

• Proven experience in team management.
• Experience in layout engineering and process optimisation.
• Knowledge of warehouse management systems (SAP EWM system, SAP
• R3 and S4/Hana, KEP, AutoKEP, integrated manifest creation system).
• Strong problem-solving skills, customer service orientation, and stress resistance.
• Excellent interpersonal and communication skills.
• This position requires a proactive and entrepreneurial mindset, as well as the ability to manage complex logistics operations and lead cross-functional teams.

Missing one or two skills from the list but eager to learn?
No worries, we love sharing our knowledge.

Languages

For successful integration, both professionally and socially, proficiency in the following languages is highly recommended:

• German or Swiss German as a native language, or French with a very good knowledge of the other language, English is a plus.

Workplace

Ready to take the next step in your professional journey? ? Let's make it happen!
We are looking for passionate people ready to take on new challenges and grow with us.
? Just a little heads-up from our team:
To keep things organised and eco-friendly, we ask you to submit your application directly via our website.

The Swatch Group Services Ltd

Längfeldweg 119

2504 Biel/Bienne

Contact Person

Contact:

Doris Scheurer

jid9e8e705aen jit0833aen jpiy26aen