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French Speaking Customer Experience & Support SpecialistCareer Nest Academy • La Sarine, Fribourg, Switzerland
French Speaking Customer Experience & Support Specialist

French Speaking Customer Experience & Support Specialist

Career Nest Academy • La Sarine, Fribourg, Switzerland
1 giorno fa
Descrizione dell’offerta di lavoro

Are you ready for an exciting international career move We are seeking enthusiastic professionals with native-level or fluent French to join our multicultural team supporting prestigious global brands in Portugal. In this role you will act as the primary point of contact for French-speaking customers delivering exceptional digital and customer care solutions across various communication channels (phone email chat).

Key Details & Working Conditions

  • Schedule: 40 hours/week rotating shifts 2 rest days per week (not necessarily consecutive).
  • Contract Type: Initial 12-month predictable contract renewable up to an additional 12 months. Permanent contract eligibility after 2 years.
  • Paid Training: Comprehensive initial training provided (1 to 4 weeks). Training compensation: 185.60 per completed training week (37.12/day).
  • Accommodation: Option for fully equipped shared company accommodation for 14 months (includes rent and bills for international candidates living> 100 km from Lisbon).
  • Work/Live Permit & Legal: Full administrative support for residence permits social security and NIF (Tax Number) acquisition.
  • Flights & Arrival: Airport pickup upon arrival. Initial flight reimbursement up to the approved budget after 9 months of successful integration. Annual complementary round-trip flight back to home country after 12 months.

Compensation & Benefits Package

  • With Accommodation Option: Base Salary 760.00/month Accommodation Benefit 200.00/month Meal Allowance 154.00/month (7.00/day) Christmas & Vacation Allowance Total Package: 1240.66/month
  • Without Accommodation Option: Base Salary 931.43/month Meal Allowance 154.00/month (7.00/day) Christmas & Vacation Allowance Total Package: 1240.67/month
  • Additional Benefits: Free private health insurance with Allianz from day one after contract signing.

Requirements & Ideal Profile

  • Language Skills: Native or near-native fluency in French (written and spoken) combined with a good working knowledge of English.
  • Education: High school diploma completed (minimum requirement).
  • Documentation: Valid EU passport/ID or valid work/residence permit for non-EU citizens clean criminal record (Certificate No. 3 issued within the last 3 months).
  • Soft Skills: Customer-centric mindset strong communication skills multicultural adaptability and eagerness to embark on an international adventure.


Employment Type : Full Time
Experience: years
Vacancy: 1

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French Speaking Customer Experience & Support Specialist • La Sarine, Fribourg, Switzerland

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