Head of Product Design & UX Research (f/m/d) | 80-100% | Hybrid working model | Zurich Switzerland

ph3Head of Product Design UX Research (f/m/d) | 80-100% | Hybrid working model | Zurich Switzerland /h3 pbWelcome to SMG Swiss Marketplace Group! /b /p pSMG is a pioneering network of online marketplaces and a leading European digital company that simplifies people's lives with forward-looking products.br/We operate leading marketplaces across real estate, automotive, general classifieds, and finance insurance. We're driven by our values:bBetter Together, Aim High, and Act Responsibly. /b /p pbYour Mission /bbr/As Head of Product Design UX Research in General Marketplaces (Ricardo, tutti.ch, and anibis.ch), you will play a crucial role in creating a consistent, high-quality, and impact-oriented UX approach across our teams. You will lead Product Designers, UX Researchers, and a UX Copywriter, helping the organization accelerate discovery, improve design quality, and deliver measurable business impact.br/This role allows you to shape how design and research work at scale, embed AI-first workflows into our processes, and empower teams to create customer-focused experiences that build trust, improve conversion, and support monetization. Join our dynamic team, located in six countries (Switzerland, Serbia, Vietnam, France, Germany, and India), where creativity thrives. Together, we tackle challenges, celebrate successes, and keep learning and growing. /p pSpecifically, you will work on: /p ul liDefine and implement a consistent design and UX approach across General Marketplaces. /li liLead, coach, and develop Product Designers, UX Researchers, and a UX Copywriter, fostering a high-performing and empowered team. /li liDrive the adoption of AI-first workflows to accelerate research, problem discovery, solution discovery, prototyping, and design delivery. /li liImprove the speed and quality of discovery and design processes across teams. /li liEnsure strong customer focus by connecting user insights, research, UX decisions, and business outcomes. /li liRaise the bar for design quality, usability, consistency, and measurable impact across our products. /li liPartner closely with Product, Engineering, Data, and Business stakeholders to improve conversion, trust, user satisfaction, and monetization. /li /ul pYour responsibilities will evolve as we grow. /p pbWhat will you bring to the ride? /b /p ul liAt least 5 years of leadership experience in Product Design, UX, or related disciplines. /li liProven hands-on experience designing high-quality digital product experiences. /li liStrong customer focus and the ability to translate user needs into impactful product decisions. /li liAn outcome-oriented mindset with a clear understanding of how design and research contribute to business success. /li liA strong business mindset, with experience improving metrics such as conversion, trust, user satisfaction, and monetization. /li liExperience leading, coaching, and empowering multidisciplinary design and research teams. /li liA pragmatic, hands-on leadership style with high standards for performance, ownership, and delivery. /li liProven experience adopting AI-first ways of working and leveraging AI to accelerate research, design, and team productivity. /li liAbility to work in a hybrid setup based in Switzerland. /li /ul pGerman and French are a plus, but not a requirement. We value the skills you bring and your ability to learn quickly, so don't worry if your career path has been unique. /p pbWhat do we offer? /b /p ul li6 weeks of holidays per year (plus the option to buy 10 additional days) /li li40-hour work week with flexitime (capped at 45 hours) /li liA hybrid work setup with flexibility to work remotely /li liGenerous parental leave: 18 weeks for maternity and 6 weeks for paternity/adoption /li liSBB Half-Fare Card and first-class travel between SMG offices in Switzerland /li liGender-neutral pay and transparent career paths /li liChoose your gear: Mac or Windows laptop, and iPhone, Samsung, or Pixel mobile /li liAn inclusive and innovative environment where your voice matters /li /ul pbRecruitment Process /bbr/We believe hiring is a two-way street, where both parties get to know each other. Here's whatbr/you can expect: /p ul liInitial Screening Call /li liMeeting the Hiring Manager /li liCase Study /li liTeam Fit Meeting /li /ul pbAbout Us /b /p pbSMG Swiss Marketplace Group /b is a pioneering network of online marketplaces and a cutting-edge digital company that simplifies people's lives with innovative products.br/SMG Swiss Marketplace Group provides customers with the best tools to meet their life decision needs. The portfolio includes Real Estate (ImmoScout24, Homegate, Flatfox,CASASOFT, IAZI), Automotive (AutoScout24, MotoScout24), General Marketplaces (anibis.ch,tutti.ch, Ricardo) and Finance Insurance (FinanceScout24,moneyland.ch). /p pbDisclaimer /b /p pbSMG Swiss Marketplace Group /bprimarily engages with candidates directly. We do not accept unsolicited resumes or candidate profiles from recruitment agencies unless we have specifically requested their assistance for particular roles. Any submissions made without a prior request from our Talent Acquisition team will not be acknowledged or considered. We appreciate the understanding and cooperation of recruitment agencies in respecting this policy. /p pBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply /p h3Job Location /h3 /p #J-18808-Ljbffr