Holiday Accommodation Manager

Holiday Accommodation ManagerThe CompanyMrs Miggins is a major player in luxury real estate in the Swiss Alps. Present in the most sought-after resorts in Valais (Crans-Montana, Grimentz, Champéry), the company has been cultivating a refined Swiss art of living for over 20 years. We rigorously select our properties to guarantee our guests an unforgettable experience, where every detail is orchestrated with care.PositionLocated at an altitude of 1,500 meters, the Chalet Les Rahâs in Grimentz is an exceptional apartment-hotel. Benefiting from a location 5 minutes' walk from the ski lifts, it combines contemporary architecture with the codes of the traditional chalet and offers around forty luxury apartments spread over several buildings. We are looking for an Accommodation Manager to strengthen our on-site team.MissionsReporting to management, you will ensure the management of customer reception and the steering of the establishment's daily activities. Your responsibilities are structured around three axes:Reception and Customer Experience- Complete management of the stay cycle: check-in and check-out, with particular attention to personalized service.- Rigorous quality control of apartments before arrival and after departure.- Issuance and follow-up of customer invoicing.Management and Operations- Supervision and coordination of cleaning and maintenance teams.- Supplies and Inventories: Management of supplies, stock monitoring, and regular inventory checks.- Facilities: Monitoring of maintenance work and replacement equipment; management of relationships with property owners.Development and Continuous Improvement- Prospecting and acquisition of new properties to expand the portfolio.- Design and implementation of procedures to optimize operational efficiency.Profile- Education: Bachelor's degree or diploma from a management/hotel school (or equivalent).- Experience: Minimum 2 years of experience in a similar position (reception, property management, or luxury hospitality).- Technical skills: Proficiency in office tools (MS Office) and CRM software. Basic knowledge of PMS systems is a plus.- Languages: French and English (C1 level, written and spoken). German is a major asset; another language is a plus.- Human qualities: Rigor, autonomy, and flexibility. You demonstrate excellent interpersonal skills, a keen sense of service, and organization. Your proactivity, your adaptability, and your resistance to stress are essential to evolve in a demanding environment.Geographic location:To guarantee excellent responsiveness and quality of service, we prioritize profiles based near Grimentz (less than 40 minutes' commute).Employment conditions:- Permanent contract at 80-100%.- Start date: November 1st.- Mobility: Driver's license required. Company vehicle provided for professional travel.- Eligibility: Open to Swiss citizens, holders of a European passport, or a Swiss work permit.What we offerA stimulating work environment in the heart of the Alps, the opportunity to work on luxury properties, and attractive employment conditions.Only profiles that meet the requirements will be contacted. Please submit your complete file (CV, cover letter, work certificates, and salary expectations). jid0e95db2aen jit0834aen jpiy26aen