WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN IN VEVEY, SWITZERLAND!
Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to manage end-user desktop support, basic server and network troubleshooting, and independently run IT operations at a client site.
Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.
We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
Start your journey with Excis and grow with us!
Location:Vevey, Switzerland
Experience:1-3 years
Employment Type:Full-time, On-site
About the Role
We are looking for aproactive, technically solid, and personableIT Support Technician to join our on-site team in Vevey. This role requires a professional who can independently resolve incidents, support VIP users, and contribute to a positive, energetic workplace culture.
Key Responsibilities
Deliver high-quality on-site support for end-users and VIPs, ensuring SLA compliance.
Manage incidents and service requests independently, from diagnosis to resolution.
Support PC refresh activities: staging, deployment, data migration, decommissioning, and asset updates.
Provide hands-on support for POS systems, peripherals, printers, and AV/meeting room equipment (Teams, Zoom).
Act as hands-and-eyes for server and network teams.
Maintain accurate CMDB and asset records.
Educate users on self-help tools and promote remote resolution to reduce dispatches.
Manage local stock and coordinate with vendors when needed.
Identify automation opportunities and contribute to process improvement.