Butler - Private Chalet Crans Montana

À propos de nous

A discrete mountain estate on a sundrenched Swiss plateau, Ultima Crans-Montana combines one incredible 10-bedroom chalet with an adjoining six-bedroom chalet, enabling groups of up to 38 to experience the very best of this illustrious destination. Guests can enjoy exquisite dining, with every meal tailored to individual tastes by a Michelin-trained private chef, cutting edge wellness treatments in the 1,000sqm spa, private cinema, arcade room and bespoke experiences designed to foster moments of joy.

Mission

• Provide personalized and discreet service to guests throughout their stay, ensuring an exceptional private chalet experience.

• Anticipate guests’ needs and preferences while delivering attentive and seamless service.

• Welcome guests upon arrival, assist with luggage, and provide a personalized introduction to the chalet and its facilities.

• Serve food and beverages in accordance with luxury hospitality standards, including private dining and special occasions.

• Assist with guest requests, arrangements, and personalized experiences in coordination with the Head Butler, Chalet Manager, and other departments.

• Maintain the highest standards of presentation, service etiquette, and attention to detail at all times.

• Ensure guest areas are impeccably prepared and presented throughout the stay.

• Assist with daily chalet operations, including table setups, service preparations, and coordination with Housekeeping and Culinary teams.

• Maintain and update guest preferences to ensure a highly personalized experience.

• Handle guest requests and unexpected situations with discretion, professionalism, and efficiency.

• Promote the property’s services and contribute to guest loyalty and satisfaction.

Profil

• Proven experience as a Butler, Senior Butler, Guest Relations Agent, or similar role within luxury hospitality, private residences, villas, yachts, or 5-star hotels.

• Excellent knowledge of luxury service standards, butler etiquette, and personalized guest care.

• Strong understanding of the expectations and requirements of high-net-worth clientele.

• Fluent in French and English; additional languages such as German, Russian, or Arabic are an asset.

• Excellent interpersonal skills, with a natural ability to create meaningful relationships with guests.

• Impeccable presentation, discretion, and professional attitude.

• Detail-oriented, proactive, and service-driven.

• Flexible, adaptable, and available according to guest needs and operational requirements.

• Ability to work independently while being a strong team player.

• Valid driving license is an asset.