Junior CRM Merchandising Coordinator (f/m/d)

As an internationally active fashion company, we create fashion and accessories with clear architectural lines for the modern woman. From the idea to the finished product, we work on our collections with passion and high-quality standards. With us, you have the opportunity to contribute your personality in an inspiring and creative working environment - become part of our Akris team: Together, we create!

To reinforce our team in St. Gallen we are searching for a
Junior CRM Merchandising Coordinator (f/m/d)
For this role we are seeking a hands-on and detail-oriented professional for a cross-functional role that sits at the intersection of digital communication, customer relationship management, and product merchandising.

This includes the following tasks:

• CRM & Campaign Management: Plan, create, and deploy newsletters and CRM campaigns using Microsoft Dynamics, ensuring accuracy, consistency, and on-brand execution
• Campaign Execution & Coordination: Manage end-to-end campaign production, including asset collection (copy, imagery, product data) and alignment with Marketing, E-Commerce, Stores, and Creative teams
• Performance & Insights: Monitor campaign performance and contribute to reporting, deriving insights to support continuous optimization
• Merchandising & Content: Support product selection and storytelling in CRM campaigns, aligned with inventory levels, sell-through priorities, and luxury brand positioning
• Cross-functional Collaboration: Act as a central point of contact across teams, ensuring structured workflows, clear timelines, and smooth delivery of CRM activations

What makes you a great fit:

• 0–1 years of experience in CRM, digital marketing, or e-commerce, with familiarity in Microsoft Dynamics or similar tools
• Understanding of merchandising principles with a strong sense for luxury product presentation
• Advanced Excel skills (e.g. pivot tables, VLOOKUP, data analysis) and confident use of Microsoft Office
• Strong communication and organizational skills, with a proactive, collaborative, and detail-oriented mindset
• Fluent in English & German, Italian is a plus

What we offer:

• A position within a prestigious Swiss luxury fashion house
• A dynamic, international working environment with cross-functional exposure
• Direct mentorship from senior leadership in E-Commerce & Digital Sales
• The opportunity to grow within a brand with deep heritage and global reach

Join us in a dynamic and international environment. We look forward to getting to know you and growing together. Send us your application today!