Team Lead ICT Engineering & Operations

Responsibilities

• Technical and operational leadership of the ICT Engineering & Operations team
• Responsibility for the stable, secure, and high-performance operation of the hybrid ICT infrastructure
• Planning, managing, and implementing infrastructure and cloud projects from conception through to successful go-live
• Further development of the Microsoft-based system landscape in a hybrid environment (on-premises & Azure)
• Active involvement in shaping and implementing the cloud strategy
• Evaluation and migration of existing services to hybrid or cloud-based architectures
• Responsibility for modern identity and access concepts using Microsoft Entra ID and Active Directory
• Definition and further development of technical standards, operational, and automation concepts
• Active involvement in shaping, applying, and continuously developing established ITIL processes
• Integration of international locations into a standardized and scalable infrastructure
• Supporting the team with complex technical issues and contributing to 2nd/3rd-level support
• Coaching and professional development of team members
• Close collaboration with internal stakeholders, external partners, and suppliers

Hardskills

• Bachelor’s or master’s degree in computer science or a comparable qualification
• Several years of experience in senior technical roles within an enterprise infrastructure environment
• Extensive experience in the engineering and operation of complex hybrid ICT infrastructures
  Excellent knowledge of the Microsoft Server environment
• In-depth experience with Microsoft Azure, Entra ID, Active Directory, and Group Policy
• Experience with hybrid cloud architectures and cloud migrations
• Knowledge of automation and standardization of operational processes
• Experience with backup and recovery solutions (e.g., Veeam)
• Good knowledge of networking, VPN, security, and infrastructure concepts
• PowerShell and automation experience is a plus
• Excellent German and English language skills

Softskills

• Solution-oriented and highly effective in implementation
• High level of technical and professional expertise
• Confident demeanor and strong communication skills
• Ability to effectively combine operational implementation, IT service management, and strategic development
• Hands-on mentality with a high degree of personal responsibility
• Calm and structured approach to work, even in challenging situations
• Enjoyment of developing teams and actively shaping change
• Analytical mindset and a strong focus on service and customer satisfaction

We offer you

• An open and collaborative corporate culture
• Freedom to contribute and develop ideas
• Opportunities to participate in sports and social activities
• Professional development and continuous learning opportunities, especially at our SKAN Academy
• Comprehensive and career-focused onboarding
• Quick decision-making paths and flat hierarchies
• Transparent and open communication
• 5 weeks of vacation, with the option to take additional leave

Additional information

We look forward to receiving your complete application documents (CV, diplomas and employment references) via our career page.
For this position, we are focusing on direct applications and are not working with external agencies. Any dossiers submitted by agencies will not be processed.