Administrative Assistant and Customer Service

Elis Cleanroom is a specialist in contamination control across all areas of cleanroom clothing and accessories needs. Our rental solutions include garments, cleaning systems, cleanroom mats, sterile glasses, and shoes. With 33 ultra-clean laundries in 18 countries, notably serving Switzerland via the Brügg site, we offer strict contingency, allowing our clients peace of mind. We are part of the Elis group, specialists in textiles, hygiene, and community services. We partner with our clients and support them day after day to contribute to their success.

To strengthen our team, we are looking immediately or by agreement for a:

Administrative Assistant and Customer Service

Do not come to Elis if you do not like customer contact!

But if you enjoy helping people, performing administrative tasks, satisfying customers, and working efficiently and cheerfully, we are waiting for you!

Because at Elis, our administrative assistants and customer service staff act as the link between our sales department, our delivery drivers, and our clients.

What you will achieve with us:

• You will manage the administrative and commercial aspects of your client portfolio by updating data and maintaining privileged telephone contact with clients
• You will ensure proper stock management and order follow-up to guarantee optimal product availability
• You will participate in service optimisation by relaying information to clients and handling their requests and complaints
• You will monitor invoice collection from clients in collaboration with the accounting department

What you bring:

If, like Mike or Natacha, you have commercial training or equivalent, experience in a similar role, a team spirit, work autonomously, have a strong customer orientation, communicate easily, master common IT tools, possess very good knowledge of French at least C1 and German at least B2 (English is an asset), and are seeking a permanent contract, head to ELIS >>

Have we sparked your interest? If so, we look forward to receiving your complete application.

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