Use your German language skills and provide excellent customer experience!

Teleperformance Greece is collaborating with the leading Mobile Bank, helping you manage your bank account on-the-go, track your expenses and set aside money in real-time.

We are seeking a German speaking Customer Service Specialist to support German speaking customers.

In the Customer Service team, you will be the frontline of the bank to the German speaking market, providing excellent customer experience. You are not just the first layer of support, but the first layer of protection. Preventing fraud, protecting data and safeguarding our customers are also key facets of this role!

Take a step forward and join us in Greece!

What you will do :

• Support customers via phone, chat & e-mail
• Prevent fraud, protect data and safeguard customers
• Be an ambassador of our client
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

What we offer :

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering  equal opportunities   to all, regardless of gender, ethnicity, religion, culture or age.

Thinking about relocating and wondering about cost of living in Greece? Get an idea here :

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe,  according to Greek authorities and the EURES network .  No wonder Greece is a popular destination for tourists and expats alike.

Find out more

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Extra info

Please note that Greece is considered to be handling the pandemic in an exemplary way , while taking all the necessary steps to protect its people, with a successful vaccination plan in place . At Teleperformance Greece we are committed to the necessary measures so that all TP employees are and feel safe!

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