Facility manager • wettingen
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Mostra di più
Du möchtest Verantwortung übernehmen, direkt mit der Geschäftsleitung zusammenarbeiten und in einem jungen, wachsenden Unternehmen etwas bewegen? Dann bist du bei uns genau richtig.In dieser vielse... Mostra di più
Für unseren Kunden, ein renommiertes und international agierendes Unternehmen in der Auftragsfertigung, suchen wir für den Standort im Raum Aargau per 01.Quality Manager (m/w/d) 80% – 100%.Strategi... Mostra di più
Unsere Systeme sind digital, effizient und wirtschaftlich.Vom QR-System bis zur vollständigen Free-Flow-Lösung.Damit unsere Projekte sauber, termingerecht und professionell umgesetzt werden, suchen... Mostra di più
Unser Kunde steht für moderne IT-Lösungen, technologische Kompetenz und ein dynamisches Arbeitsumfeld, in dem Eigeninitiative und Weiterentwicklung gefördert werden.Für den weiteren Ausbau des Team... Mostra di più
Wir suchen eine erfahrene Fachperson für Business Development und den Verkauf mit tiefem Fachwissen im Bereich SAP-Lösungen.Du entwickelst in enger Zusammenarbeit mit SAP, dem Produktmanagement und... Mostra di più
In dieser vielseitigen Funktion verbindest du klassisches Projektmanagement mit Business Operations, Ressourcenmanagement und PMO-Aufgaben.Du unterstützt die Professional Services Organisation in d... Mostra di più
Vollzeit) Schliesse dich unserem Team an unserem Standort in Schlieren an - flexible Arbeitsbedingungen verfügbar.Strategischer Vertrieb auf Senior-Level: Du verantwortest den gesamten Sales-Zyklus... Mostra di più
Als Sales Manager / Verkaufsberater:in im Aussendienst verantwortest du den aktiven Verkauf des Ferratec-Produktsortiments im Bereich Industrietechnik in deinem Verkaufsgebiet.Mit deiner technische... Mostra di più
Automation, machine vision, and AI are transforming modern manufacturing.As imaging systems become faster and smarter, Optotune’s liquid lens technology enables precise, reliable, and high-speed op... Mostra di più
As Knowledge & Information Manager, you will play a key role in shaping and continuously improving our technical knowledge and product data landscape.You will ensure that critical technical kno... Mostra di più
Als Filialleiter/-in bist Du für die Geschäftsführung des Shops verantwortlich.Du hast Spaß daran, ein tolles, homogenes Team aufzubauen und kannst dieses mit Deinem positiven Wesen motivieren.Geha... Mostra di più
WAS SIE VON UNS ERWARTEN DÜRFEN.Bei uns erwarten Sie spannende, wie auch verantwortungsvolle Aufgaben, die viel Eigenmotivation, Zielstrebigkeit und ein hohes Engagement erfordern.Sie können sich d... Mostra di più
Wir bei der infoscore AG unterstützen Unternehmen dabei, finanzielle Risiken zu minimieren und ihr Forderungsmanagement effizient zu gestalten.Als Teil der internationalen Unternehmensgruppe Rivert... Mostra di più
Cybersecurity Project Manager - CRA Compliance.In this role, you will drive and coordinate all activities related to Cyber Resilience Act (CRA) compliance within the MV Drives business area.Working... Mostra di più
Shift Manager Receiving (m/w/d).Als führende Schweizer E-Commerce-Plattform, mit einem Team von über 4000 Mitarbeitenden in der Schweiz, Deutschland und Serbien, sind wir auf dem Weg in neue Märkte... Mostra di più
Real Estate Project Manager/Facility Management.Baden based client in the Other sector.Develop relationships with Swiss stakeholders, finance and HR to gather headcount growth projections and suppo... Mostra di più
Du bist ein erfahrener Product Manager, kennst E-Commerce nicht nur aus der Theorie und möchtest Produkte verantworten, die täglich direkten Einfluss auf Customer Experience, Conversion und Umsatz ... Mostra di più
Zur Verstärkung unseres Commercial Teams bei.UPTO – AXA Mobility Services AG.Persönlichkeit im Account Management.Firmenkunden professionell betreut, langfristige Kundenbeziehungen aufbaut und unse... Mostra di più
Wir bei der infoscore AG unterstützen Unternehmen dabei, finanzielle Risiken zu minimieren und ihr Forderungsmanagement effizient zu gestalten.Als Teil der internationalen Unternehmensgruppe Rivert... Mostra di più
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
%20AG){kind=logo}
